Ruben Rosales Jr
El Paso,TX
Summary
Tech-savvy professional with hands-on experience in food preparation, sanitation, and kitchen operations. Known for reliability, adaptability, and a strong commitment to teamwork. Compassionate and effective professional with a proven ability to thrive in fast-paced settings, contributing to team success.
Overview
13
13
years of professional experience
Work History
Home Healthcare Provider
Alegre home healthcare
11.2023 - Current
- Monitor health status of patients, take vital signs, report any changes in a client's condition to nurses and/or doctors, and help manage medications.
- Coordinate meal planning and follow nutritional plans based on dietary restrictions or preferences, ensuring proper nutrition intake for patients.
- Deliver and prepare personalized nutrition plans to patients following strict food safety and sanitation protocols ensuring proper handling, storage, and preparation.
- Assist clients with daily living activities such as bathing, dressing, toileting, and ensuring comfort all while maintaining a clean, safe, home environment.
Cook
Chuco Burger
08.2020 - Current
- Prepare and cook menu items such as burgers, fries, and hot dogs while following strict food handling, safety, and sanitation guidelines.
- Ensure proper ingredients storage, temperature control, and hygiene practices to prevent contamination and maintain food quality in a fast-paced environment
- Work alongside team members to take food orders, assist in meal preparation, manage food inventory, and ensure proper storage by unloading and organizing deliveries according to safety guidelines.
- Collaborate with team members by taking food orders, assist with meal preparations, follow up with food inventory, unload food deliveries and store items in proper locations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies and transported food items from storage areas to kitchen for prepping.
IT Tech/Consultant
Kaktima Media
06.2015 - Current
- Manage and maintain system coordination to ensure seamless operation of photography, videography, and audio production equipment.
- Optimize hardware applications for improved performance and efficiency for company. Oversee system administration, including configuration, updates, and security measures.
- Troubleshoot and implement new hardware solutions and implement recommendations to enhance production capabilities to assist client needs and company.
- Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
Retail Merchandiser
Survey retail merchandising
02.2023 - 11.2023
- Ensure store shelves are neat, well-stocked, and organized according to planograms (product placement blueprints) for efficient shopping
- Manage inventory control and restock shelves, track product levels, and identify low stock to prevent out-of-stocks and lost sales
- Monitor sales data and customer traffic to identify product trends and adjust displays accordingly
- Organized and maintained displays to achieve clean and appealing product layouts.
SOLICITOR
Apogee Retail
07.2016 - 12.2018
- Made outbound phone calls and cultivated relationships with existing and potential donors to increase donations for charities
- Accepted inbound phone calls and offered excellent customer service to donors and sponsors to enhance relationships and increase funding
- Assisted in pilot program for inbound email and phone calls for retail store customer service
- Completed data entry tasks with accuracy and efficiency by inputting hundreds of numbers and information into databases
Retail Merchandiser Team Lead
Driveline Retail Merchandising
07.2014 - 07.2016
- Manage teams of up to six employees at a time for retail projects; supervised large retail projects re-arranging shelf product on multiple isles for stores; recalled products at multiple retail stores
- Handled inventory counts with great accuracy on high theft risk products; recorded data with consistent and accurate results
- Utilized extensive organizational skills while rearranging product as not to interrupt the normal flow of the store
- Represented the company by maintaining professional business relationships with a variety of store managers and resolved any conflicts or disputes in a calm and productive manner
CUSTOMER SERVICE REPRESENTATIVE
Telerx
09.2012 - 07.2014
- Handled inbound calls for customer concerns and disputes on wide variety of retail food products addressing customer needs and effectively applied first call resolution
- Assisted with startup of a department by providing constructive feedback and maintained data integrity with great speed and accuracy
- Provided customer support placing orders for customers online, handle refunds on online orders, reply to online customer inquiry via email, and utilizing troubleshoot protocols to help fix various company products
Education
Associate - Computer Information Systems
El Paso Community College
El Paso, TXRiverside High School
El Paso, TXSkills
- Food preparation and cooking techniques
- Strong attention to safe food handling procedures
- Inventory management and stock rotation
- Operating system management
- Strong communication skills
- Time management and efficiency
- Teamwork and collaboration
- Adaptability and problem-solving
Timeline
Home Healthcare Provider
Alegre home healthcare
11.2023 - Current
Retail Merchandiser
Survey retail merchandising
02.2023 - 11.2023
Cook
Chuco Burger
08.2020 - Current
SOLICITOR
Apogee Retail
07.2016 - 12.2018
IT Tech/Consultant
Kaktima Media
06.2015 - Current
Retail Merchandiser Team Lead
Driveline Retail Merchandising
07.2014 - 07.2016
CUSTOMER SERVICE REPRESENTATIVE
Telerx
09.2012 - 07.2014
Associate - Computer Information Systems
El Paso Community College
Riverside High School
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