Football
Ghenadie Macovei
Shipping & Sales Administrator
Fermoy,Cork
Summary
- Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
4
4
Languages
Work History
Shipping & Sales Administrator
Kepak Cork
Watergrasshill, Ireland
09.2019 - Current
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Handled paperwork to the drivers.
- Processed required paperwork to expedite handling of shipped and received goods.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Monitored empty trays and pallets inventory to maintain sufficient supply levels to meet business and customer needs.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Reviewed order data to verify transactions and shipping dates.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Processed orders manually or via EDI.
- Closed orders for invoicing.
General Operative
Kepak Cork
Watergrasshill, Ireland
04.2019 - 09.2019
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Scanned and wrapped stock from production
- Replenished items taken from shelves, safely using equipment to lift and organize products.
- Sorted and organized items in designated areas for easy access.
- Operated manual and electric pallet jacks to move the products.
- Kept work areas neat, clean and free from debris.
Customer Support Specialist
Stanleybet Romania
Bucharest, Romania
04.2016 - 04.2019
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained and managed customer files and databases.
- Provided primary customer support to internal and external customers.
- Responded to customer calls and emails to answer questions about products and services.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Tracked customer service cases and updated service software with customer information.
Education
Bachelor Degree - Public Administration
Scoala Nationala De Studii Politice Si Administrative
Bucharest, Romania 10.2014 - 07.2018
Leaving Certificate - Primary School
Liceul Teoretic Constantin Stere
Soroca, Rep. Of Moldova 09.2002 - 05.2011
Bachelor Degree - Philology
Colegiul National Ecaterina Teodoroiu
Targu Jiu, Romania 09.2011 - 06.2014
Skills
Shipment planning
undefinedAdditional Information
- Full clean irish licence, cat.B
- Excelent knowledge of Microsoft Office
Interests
Tennis
History
Geography
Timeline
Shipping & Sales Administrator
Kepak Cork
09.2019 - Current
General Operative
Kepak Cork
04.2019 - 09.2019
Customer Support Specialist
Stanleybet Romania
04.2016 - 04.2019
Bachelor Degree - Public Administration
Scoala Nationala De Studii Politice Si Administrative
10.2014 - 07.2018
Bachelor Degree - Philology
Colegiul National Ecaterina Teodoroiu
09.2011 - 06.2014
Leaving Certificate - Primary School
Liceul Teoretic Constantin Stere
09.2002 - 05.2011
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