Gerry O Meara
Carrick-On-Suir,County Tipperary
Overview
33
33
years of professional experience
Work history
Director IT Operations
Teva Pharmaceuticals
Waterford, Waterford
2021.04 - Current
- Accomplished PMO leader & program manager with global experience managing large-scale, multi-million dollar enterprise wide IT programs in the pharmaceutical industry. Deep expertise in leading infrastructure transformation programs in a validated / GMP environment, including Network Infrastructure projects, Vulnerability Hygiene program, Telecommuncation Expense management program and managed services transitions.
- Led infrastructure projects to install and upgrade various systems.
- Led end-to-end project lifecycles, achieving on-time and within-budget delivery of IT initiatives.
- Oversaw execution of IT projects from inception to execution.
Associate Director IT Operations Delivery Europe
Teva Pharmaceuticals
Waterford, Waterford
2019.07 - 2021.04
- Member of the Global Infrastructure IT team. Collaborate with IT Global Infrastructure teams and local Stakeholder management.
- Manage the process of project intake for Infrastructure requests and take requests through fulfillment
- Accountable for identifying and executing opportunities to consolidate and rationalize IT infrastructure service delivery, creating a team and culture that drives continuous improvement across the Europe and proactively identifies opportunities for service uplift and cost reduction.
- Maintain the compliance of Teva infrastructure by following GxP standards through Teva’s quality management system for all projects consistently
- Accountable for all people aspects within the local Infrastructure services team in Europe. Lead, manage and mentor direct reports to optimal levels of performance
Associate Director IT Operations NW Europe
Teva Pharmaceuticals
Waterford
2017.05 - 2019.07
- Member of the Global Infrastructure IT team. Collaborate with IT Global Infrastructure teams and local Stakeholder management.
- Managed Local IT Infrastructure Services in NW Europe
- Manage the process of project intake for Infrastructure requests and take requests through fulfillment
- Maintain the compliance of Teva infrastructure by following GxP standards through Teva’s quality management system for all projects consistently
- Accountable for all people aspects within the local Infrastructure services team in Europe. Lead, manage and mentor direct reports to optimal levels of performance
Senior IT Operations Delivery Manager UK/IE
Teva Pharmaceuticals
Waterford, Waterford
2015.09 - 2017.05
- Accountable for local Infrastructure Services in UK/IE
- Member of the Global Infrastructure IT team. Collaborate with IT Global Infrastructure teams and local Stakeholder management.
- Manage the process of project intake for Infrastructure requests and take requests through fulfillment
- Accountable for all people aspects within the local Infrastructure services team in Europe. Lead, manage and mentor direct reports to optimal levels of performance
- Maintain the compliance of Teva infrastructure by following GxP standards through Teva’s quality management system for all projects consistently
- Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
I.T Technical Services Manager
Teva Pharmaceuticals Ireland
Waterford
2006.07 - 2015.09
- Managed Local IT Infrastructure and Service Delivery teams in Ireland
- Responsible for Local IT Infrastructure and Service Desk Team
- Oversaw development, implementation and maintenance of technological company systems and processes, including troubleshooting any potential issues.
- Oversaw the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Offered out of hours support and liaised with technical teams to restore services.
- Developed and updated internal guidelines.
- Coached and mentored new team members to build high-performing team for optimum productivity.
- Handled high volume calls to address customer inquiries and concerns.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Information Services Manager
Ivax Pharmaceuticals Ieland
Waterford, Waterford
2000.06 - 2006.06
Senior IT Network Support Analyst
Ivax Pharmaceuticals
Waterford, Waterford
1997.07 - 2000.06
I.T Operations Support Analyst
Premier Dairies (Waterford Foods)
Dublin, Leinster
1993.08 - 1997.05
I.T Operations Support Analyst
Donovan Data Systems
London, London
1991.09 - 1993.08
Education
Diploma in Project Management - Project Management
Technological University Dublin
Dublin, Leinster 2001.04 -
VMWARE Certified Professional - VMWARE
VMWARE
LondonDiploma in Computer Science - I.T
Institute of Technology Carlow
2001.04 -
Certificate of Higher Education - Azure Fundamentals,
Microsoft certification Azure Fundamentals,
Dublin 2021.08 -
Skills
- Infrastructure Management
- Service Delivery Management
- Project Management
- Problem solving
- Strong communication
- Team building
- Communication skills
Timeline
Certificate of Higher Education - Azure Fundamentals,
Microsoft certification Azure Fundamentals,
2021.08 -
Director IT Operations
Teva Pharmaceuticals
2021.04 - Current
Associate Director IT Operations Delivery Europe
Teva Pharmaceuticals
2019.07 - 2021.04
Associate Director IT Operations NW Europe
Teva Pharmaceuticals
2017.05 - 2019.07
Senior IT Operations Delivery Manager UK/IE
Teva Pharmaceuticals
2015.09 - 2017.05
I.T Technical Services Manager
Teva Pharmaceuticals Ireland
2006.07 - 2015.09
Diploma in Project Management - Project Management
Technological University Dublin
2001.04 -
Diploma in Computer Science - I.T
Institute of Technology Carlow
2001.04 -
Information Services Manager
Ivax Pharmaceuticals Ieland
2000.06 - 2006.06
Senior IT Network Support Analyst
Ivax Pharmaceuticals
1997.07 - 2000.06
I.T Operations Support Analyst
Premier Dairies (Waterford Foods)
1993.08 - 1997.05
I.T Operations Support Analyst
Donovan Data Systems
1991.09 - 1993.08
VMWARE Certified Professional - VMWARE
VMWARE