Gerda Zeromskaite
Dublin
Summary
Highly motivated and organized Sales Administrator with 9+ years of experience in sales operations, customer service, and administration. Demonstrated success in managing logistic operations, client relations and internal communications. Adept at utilizing organizational and time management skills to meet deadlines in a fast- paced environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Office Administrator
Trade Mouldings Distribution
Dublin 12
09.2015 - Current
- Processing high volumes of purchase orders and delivery notes in a busy environment via phone or email (using Sage 50 system), checking order accuracy to ensure 100% customer satisfaction
- Heavy interaction with clients via phone or email regarding product information, order queries, delivery times as well as solving any issues that may arise
- Communicating with the company’s sales representatives regarding customer feedback and client sales targets
- Ensuring completion of orders by managing stock levels
- Trade counter sales – processing orders at trade counter
- Processing card and cash payments, entering these on to the system to reconcile customer accounts
- Carrying out day-to-day duties such as scanning customer POD’s and delivery notes, keeping office area clean and tidy
- Running a monthly batch of invoices and posting or emailing them to customers
- Creating and updating customer records on SAGE.
Lounge Staff
The Belgard Inn
Dublin 24
11.2014 - 09.2015
- Responsible for serving and presenting beverages quickly and efficiently while delivering excellent customer service at all times
- Ensuring that the bar, front-of-house and toilets are kept clean and tidy.
Childcare Assistant
The Nest Crèche
Dublin 8
06.2013 - 08.2015
- Assisted in looking after children throughout day activities and ensured their security
- Provided for the physical needs of children in the toddler, baby and Montessori rooms (such as feeding, dressing, sleeping and washing)
- Took care of maintaining the classroom was clean, neat and organised.
Education
College / BSc (Computing) Level 8 -
Dublin Institute of Technology
01.2015
Secondary School / Leaving Certificate -
Presentation College
01.2013
Skills
- Stock management
- Processing payments
- Product and service sales
- Supplies Ordering
- Office Administration
- Customer Service
Languages
Lithuanian
First Language
English
Proficient (C2)
C2
Certification
Full, clean Irish driving license (manual) - Category B
References
References available upon request.
Timeline
Sales Office Administrator
Trade Mouldings Distribution
09.2015 - Current
Lounge Staff
The Belgard Inn
11.2014 - 09.2015
Childcare Assistant
The Nest Crèche
06.2013 - 08.2015
College / BSc (Computing) Level 8 -
Dublin Institute of Technology
Secondary School / Leaving Certificate -
Presentation College
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