Gerda Pakstaite
Tempe
Summary
Dynamic and results-oriented professional with a proven track record at Headlights, adept at multitasking and maintaining a strong work ethic. Excelled in enhancing customer service and upselling, significantly boosting revenues. Skilled in cash handling and employee training, I thrive in fast-paced environments, ensuring operational excellence and team cohesion.
Overview
7
7
years of professional experience
Work History
Bartender, Server, DJ, Shift Manager
Headlights
06.2015 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Education
Certificate of Technical Studies - Nail Technician
Milan Institute
Las Vegas, Nevada02-2024
High School Diploma -
Lafayette HighSchool
WIlliamsburg, Virginia06-2012
Skills
- Strong multitasking
- Strong work ethic
- Live remixing
- Customer service focus
- Exceptional customer service
- Employee training
- Highly reliable
- Cash handling
- Workplace safety
- Team player attitude
- Guest engagement
- Clear and effective communication
- Cleanliness standards
- Reading the crowd
- Patience and tolerance
- Punctual and reliable
- Complex Problem-solving
Timeline
Bartender, Server, DJ, Shift Manager
Headlights
06.2015 - 07.2022
Certificate of Technical Studies - Nail Technician
Milan Institute
High School Diploma -
Lafayette HighSchool
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