Gerard Thunder

• Led multi-disciplinary team projects; drove successful completion of objectives.
• Analysed complex data sets to draw insightful conclusions.
• Maintained comprehensive records for departmental accountability.
• Streamlined administrative processes with the introduction of efficient digital systems.
• Enhanced interdepartmental communication by facilitating regular meetings and feedback sessions.
• Managed time-sensitive projects to meet strict deadlines.
• Upheld highest standards of confidentiality whilst handling sensitive information.
• Fostered positive relationships with stakeholders through effective negotiation and diplomacy skills.
• Handled enquiries promptly and efficiently from members of public, other civil servants and organisations either by phone, in person or through writing.
• Delivered high levels of customer satisfaction through attentive, personalised service.
• Stayed impartial in economic and political issues to serve all members of public without bias.
• Sorted and organised different types of information by document type, personnel or location.

I continued working for Securispeed on a part time basis as I returned to taxi driving in 2005.

• Maintained safety by adhering to road regulations and traffic laws.
• Transported passengers to desired destinations, resulting in satisfied customers.
• Facilitated easy payment options including cashless transactions for customer convenience.
• Conducted financial transactions for fare collection efficiently, ensuring accuracy.
• Assisted with luggage handling, enhancing the customer experience.
• Ensured timely arrivals for client appointments by utilising advanced navigational skills.
• Used knowledge of local area to suggest tourist spots or restaurants to passengers.
• Communicated effectively with dispatchers about pick-up locations or potential delays.
• Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
• Handled high pressure situations during peak hours, maintaining excellent service standards.
• Managed difficult driving conditions during inclement weather to ensure passenger safety.
• Provided support for elderly or disabled passengers, ensuring a comfortable journey.
• Possessed up-to-date knowledge of current road diversions or construction works ensuring efficient journeys.
• Assisted tourists with language barriers using basic foreign language skills.
• Followed safe driving practices for safety of fellow travellers and passengers.
• Selected most appropriate route, accounting for weather and road closures.
• Supported physically challenged customers to enter and disembark vehicle safely.
• Operated taxi service to take passengers around Dublin city and county.

I worked as a warehouse manager in Sharptext in Ballymount on behalf of Securispeed.

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Improved efficiency and productivity by acquiring new skills.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Oversaw daily operations to achieve high productivity levels.

• Managed paperwork for smooth transactions and record keeping.
• Met tight deadlines by prioritising tasks effectively.
• Sorted packages according to the route; streamlined delivery process.
• Provided feedback on delivery issues, contributing to process improvements.
• Assisted in warehouse duties whilst not driving, enhancing team productivity.
• Managed customer queries, resulting in enhanced satisfaction levels.
• Collaborated closely with dispatch team for seamless delivery coordination.
• Utilised GPS systems to optimise route planning and expedite deliveries.
• Maintained clean, safe vehicle to uphold company reputation.
• Ensured timely delivery by skillfully navigating various routes.
• Manually loaded and unloaded heavy parcels, safely lifting heavy objects.

I worked as a self-employed taxi driver for five years.

• Possessed up-to-date knowledge of current road diversions or construction works ensuring efficient journeys.
• Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
• Used knowledge of local area to suggest tourist spots or restaurants to passengers.
• Ensured timely arrivals for client appointments by utilising advanced navigational skills.
• Assisted with luggage handling, enhancing the customer experience.
• Transported passengers to desired destinations, resulting in satisfied customers.

Worked in the Rathdown area delivering and collecting goods from customers. (Dunlaoighre, Killiney, Dalkey, Leopardstown, Sandyford etc.) Also Dublin 2,4 and 6.

Self Employed and delivering to private dwellings and retail premises throughout the greater Dublin area North, South and Westside.