Gerard Coughlan
Malahide,Dublin
Summary
Highly-skilled Senior IT professional with almost 30 years experience leading the delivery of new technology and applications for large organisations.
Overview
28
28
years of professional experience
2019
2019
years of post-secondary education
Work history
Senior IT Manager
Irish Life Health
Dublin, Dublin
01.2019 - Current
- Delivered and expanded web and mobile application portfolios, meeting performance and customer satisfaction targets, while emphasising cost-effectiveness, scalability and security.
- Developed and implemented vision for Digital Transformation, representing Technology & Digital on various forums and steering groups, inspiring confidence in leadership direction.
- Leads and owns Technology requirements in all strategic projects, addressing stakeholder needs, ensuring alignment with business profitability goals and reducing complexity.
- Manages and develops software development team - up to 10 people, covering work planning, career development, recruitment.
- Manages stakeholder relationships and governance for Technology services provided across wider organisation. Focuses on building trust and good working relationships within teams and many external stakeholders to ensure smooth delivery.
Digital Marketing Senior Manager
Irish Life Health
Dublin, Dublin
11.2017 - 12.2018
- Executed digital marketing strategy across multiple channels, ensuring consistent branding and messaging with budget of approx €300k.
- Drove traffic and leads through strategic content marketing initiatives.
- Reported effectiveness of digital marketing strategies monthly, providing insights for improvements.
- Delivered new website that positioned online sales channel for future growth by enhancing discounting capabilities and lead nurturing.
Digital Marketing Manager
Irish Life Financial Services
Dublin, Dublin
07.2010 - 10.2017
- Initiated establishment of first digital marketing team responsible for website management, SEO, lead generation, online campaigns, and social media strategy.
- Formulated effective organic and paid SEO strategies leading to significant web traffic increases.
- Coordinated with Sales team to implement first online lead generation channel at Irish Life.
- Led technology adoption initiatives addressing business challenges through marketing automation and communications.
- Fulfilled role of product owner for updated Irish Life Customer Portal launched in 2017.
- Managed diverse team comprising front-end developers, UX specialists, and marketing professionals.
- Oversaw recruitment efforts and facilitated career growth opportunities within the team.
Software Developer
Irish Life
Dublin, Ireland
01.1997 - 06.2010
- Designed scalable and reliable software architectures for diverse projects.
- Engaged in multiple software development roles centred on web applications using J2EE (Java).
- Facilitated daily stand-up meetings, reinforcing commitment to agile practices.
- Worked directly with clients to clarify requirements and implement customised solutions.
- Oversaw complete development lifecycles from initial concept through deployment.
Education
Diploma of Higher Education - Digital Transformation
University College Dublin
Dublin 03.2022 - 07.2022
Diploma of Higher Education - Financial Advice
Qualified Financial Adviser
IrelandMaster of Science - Management Information Systems
University College Dublin
Dublin 09.1995 - 09.1996
Bachelor of Business Administration - Commerce
University College Dublin
Dublin 09.1992 - 06.1995
Skills
- Cross-functional collaboration
- Product Ownership
- Problem Solving
- IT Strategy
- Technology adoption & innovation
- IT Team leadership
- Software Development
- Digital Marketing Operations
- IT governance
Timeline
Diploma of Higher Education - Digital Transformation
University College Dublin
03.2022 - 07.2022
Senior IT Manager
Irish Life Health
01.2019 - Current
Digital Marketing Senior Manager
Irish Life Health
11.2017 - 12.2018
Digital Marketing Manager
Irish Life Financial Services
07.2010 - 10.2017
Software Developer
Irish Life
01.1997 - 06.2010
Master of Science - Management Information Systems
University College Dublin
09.1995 - 09.1996
Bachelor of Business Administration - Commerce
University College Dublin
09.1992 - 06.1995
Diploma of Higher Education - Financial Advice
Qualified Financial Adviser
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