Georgina Tickner
Dunleer
Summary
Dedicated Airport Security Officer with strong skills in customer service, conflict resolution, and crowd management. Known for effective communication, adaptability, and problem-solving skills. Have high productivity and efficiency in task completion. Keen to help out the team in order to get passengers through as quickly and efficient as possible.
Overview
5
5
years of professional experience
Work History
Airport Security Officer
DAA
Dublin
05.2023 - Current
- I screened passengers and baggage for prohibited items during security checks, while following my SOPs.
- I provided assistance to travelers with security procedures and guidelines.
- I engaged in regular training sessions to enhance my knowledge of the updated security laws.
- I provided customer service support by answering questions from travelers regarding flight times and directions.
- I coordinated and maintained smooth passenger traffic flow through airport security checks.
- I operated security equipment for screenings, using hand wands and x-ray machines.
- Working out at the vehicle checkpoint posts around the perimeter of the airport, screening vehicles and staff to our security standards.
- Have a full driving license.
Waitress
Carlitos
Dunleer
08.2020 - 03.2021
- I provided exceptional customer service in a fast-paced dining environment.
- I took phone calls regarding reservations and entered it into a system.
- I took accurate orders and ensured timely delivery to customers.
- I collaborated with the kitchen staff to maintain food quality and presentations.
- I maintained the cleanliness and organization of dining areas and service stations.
- I greeted customers and answered questions in a professional manner.
- I assisted other waiting staff members during times of heavy customer traffic.
- I maintained a clean work station by restocking supplies, and wiping down counters.
- I checked back with customers throughout their meal to ensure that they were satisfied and if they needed anything else.
- I maintained accuracy while handling payments, giving the correct change, and printing out receipts for customers.
- I arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Education
Certificate - Tourism With Airline And Business Studies
DIFE
Drogheda, Ireland09-2022
Skills
- Emergency response
- Customer service
- Conflict resolution
- Crowd management
- Team collaboration
- Effective communication
- Adaptability
- Time management
- Patience and empathy
- Problem-solving aptitude
References
References available upon request.
Timeline
Airport Security Officer
DAA
05.2023 - Current
Waitress
Carlitos
08.2020 - 03.2021
Certificate - Tourism With Airline And Business Studies
DIFE