George Mickey
Corbally ,Ireland
Summary
Dedicated professional with extensive knowledge of company policies, telephone etiquette, and patient interaction. Exhibits exceptional team leadership and public speaking abilities, fostering effective communication and collaboration. Committed to utilising these skills to advance organisational objectives and drive success.
Overview
2
2
years of professional experience
Work History
Warehouse operative
Driver Hire Manchester
Salford, LANCASHIRE, United Kingdom
09.2024 - 12.2025
- Packed orders for timely dispatch to customers and retail outlets.
- Liaised with suppliers, resolved issues related to deliveries and supplies.
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
- Assisted team members in loading large items safely onto delivery trucks.
Night Sorter
DPD
Little Island, Ireland
01.2025 - 03.2025
- Carried out night duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer service representative
Electrical Ireland
Cork, County Cork
02.2024 - 08.2024
- promptly,Trained new hires for improved productivity and efficiency on the job floor.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Facilitated customer loyalty programmes to enhance customer retention.
Remote customer support agent
Apple
, Ireland
09.2023 - 01.2024
- Provided excellent customer service by handling and resolving technical issues.
- Assisted in developing knowledge base articles to improve self-service resources.
- Enhanced brand image by offering courteous assistance and support to customers.
- Resolved complex issues via remote troubleshooting, resulting in improved customer satisfaction rates.
Education
Bachelor of Science - Electronical Engineering With Computer Systems
TUS Limerick
Skills
- Knowledge of company policies
- Telephone etiquette
- Patient demeanor
- Team leadership
- Public speaking
References
References available upon request.
Personal Information
- Nationality: Irish
Timeline
Night Sorter
DPD
01.2025 - 03.2025
Warehouse operative
Driver Hire Manchester
09.2024 - 12.2025
Customer service representative
Electrical Ireland
02.2024 - 08.2024
Remote customer support agent
Apple
09.2023 - 01.2024
Bachelor of Science - Electronical Engineering With Computer Systems
TUS Limerick