Gayathri Devi Ashokan
Carlow
Summary
Accomplished Sr. HR Executive with a proven track record at Blazedream Technologies, enhancing operational efficiency by 40% through the implementation of digital systems. Proficient in MS Office and skilled in conflict resolution, demonstrating expertise in transforming HR processes and fostering team collaboration. Recognized for managing database migrations and significantly improving recruitment satisfaction at Aveda Human Networks Pvt Ltd. Committed to driving innovative HR solutions that support organizational growth.
Overview
6
6
years of professional experience
Work History
Sr. HR Executive
Blazedream Technologies
Chennai
11.2013 - 09.2018
- Provided front-line support for employee and client inquiries, resolving issues promptly and professionally
- Spearheaded a project to improve employee attendance tracking, implementing a digital system that increased accuracy and reduced processing time by 40%
- Led an initiative to streamline communication between departments, which improved response times to internal and external queries by 25%
- Trained team members on best practices for handling sensitive information and maintaining confidentiality
- Supported employee onboarding, ensuring a smooth transition and delivering a positive first impression for new hires
HR Recruitment Specialist
Aveda Human Networks Pvt Ltd
Chennai
01.2013 - 11.2013
- Managed a candidate database migration project, transferring paper records to a digital system without data loss
- Collaborated with internal teams and external clients to ensure recruitment timelines were met, receiving commendations for meeting tight deadlines
- Resolved candidate concerns related to job postings and application processes, enhancing overall satisfaction with the recruitment experience
- Assisted in developing a feedback system for candidates, improving recruitment transparency and trust
Education
Bachelor of Technology (B.Tech) - Information Technology
KCG College
Chennai01.2012
Skills
- Proficient in customer interaction, and issue resolution
- Strong multitasking and time management abilities
- Adept at managing records, databases, and correspondence
- Proficient in MS Office
- Proficient in Jira
- Proficient in ServiceNow
- Proficient in Remedy
- Proficient in Office 365
- Skilled in conflict resolution
- Skilled in team collaboration
- Skilled in process improvement
- Internal communications
Notableprojects
- Customer Service Enhancement Project, Blazedream Technologies, Designed and implemented a centralized inquiry management system that reduced response times to client queries by 30%., Conducted workshops to train team members on effective communication and empathy, resulting in a measurable increase in positive customer feedback.
- Database Migration and Streamlining, Aveda Human Networks, Played a key role in digitizing client and candidate records, ensuring seamless access to information for customer service representatives., Developed a user-friendly system to track customer interactions, enabling faster resolution of common issues.
Disclaimer
I hereby declare that all the information provided is true to the best of my knowledge.
Careerbreak
09/30/18, Present, Took a career break to raise and care for my two young children, now aged 3 and 2. During this period, I focused on personal development and maintaining skills through online courses, staying updated with industry trends, and developing strong multitasking and organizational abilities. I am now prepared and highly motivated to re-enter the professional workforce.
Personal Traits
- Customer-oriented with a positive and empathetic attitude.
- Quick learner with adaptability to new systems and processes.
- Strong team player with exceptional interpersonal and communication skills.
- Eligible to work in Ireland under Stamp 1G visa.
References
References available upon request.
Timeline
Sr. HR Executive
Blazedream Technologies
11.2013 - 09.2018
HR Recruitment Specialist
Aveda Human Networks Pvt Ltd
01.2013 - 11.2013
Bachelor of Technology (B.Tech) - Information Technology
KCG College
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