Gavin Harrison
Dublin
Summary
Dynamic professional with extensive experience as a Courier Contractor and Manager at Spar Drimagh. Expert in GPS navigation and route planning, ensuring timely deliveries while fostering strong vendor relationships. Adept at problem-solving and employee training, consistently enhancing operational efficiency and customer satisfaction. Committed to maintaining high standards of service and compliance.
Overview
14
14
years of professional experience
Work History
Courier Contractor
Self Employed
Dublin
02.2021 - Current
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Checked and secured package loads before deliveries.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Collaborated with warehouse staff to ensure accurate and timely dispatch of packages.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
Manager
Spar Drimagh
Dublin
02.2011 - 02.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with regulatory requirements and industry standards.
Education
High School Diploma -
Our Lady Of Mercy Secondary School
Dublin,Ireland05-2011
Skills
- GPS navigation
- Route planning
- Package handling
- Customer service
- Record keeping
- Delivery coordination
- Communication skills
- Time management
- Vendor management
- Regulatory compliance
- Employee training
- Problem-solving abilities
- Adaptability and flexibility
Affiliations
- Regularly attend the gym each week
- Maintaining a fit and healthy Lifestyle
References
References available upon request.
Timeline
Courier Contractor
Self Employed
02.2021 - Current
Manager
Spar Drimagh
02.2011 - 02.2021
High School Diploma -
Our Lady Of Mercy Secondary School
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