- Gym
- Playing Sports
- Travel
- Football
- MMA
- Music
- Gaming
GARY O'NEILL
Dublin
Summary
Professional customs specialist with deep expertise in trade compliance, import/export regulations, and tariff classifications. Looking to transition into new field, leveraging these skills to contribute effectively in diverse professional settings. Dependable and results-driven, with focus on accuracy and efficiency in every task.
Overview
8
8
years of professional experience
Work History
Customs Agent
DHL Express
12.2022 - Current
- Provided excellent customer service through attention to detail, quick response times, and expert advice on import/export matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Cleared many shipments through customs per client and government requirements. Managed to clear approximately 40 shipments per day, while dealing with roughly 5 too 10 calls from customs per day.
Digital Content Editor
Botanic Marketing Ltd
12.2021 - 08.2022
- Liaising with agency to build new company website and managing design of landing pages and sitemaps
- Ensuring online shopfront is up to date with available products and product descriptions, product imagery and managing flow of stock available online
- Edited sample pages for grammar, punctuation, spelling, accuracy, clarity, tone, and consistency while adhering to established guidelines.
Team Leader
Botanic Marketing Ltd
01.2021 - 12.2021
- Ensuring work flow processes are operating efficiently and effectively in order to meet business objectives and deadlines
- Training new employees and staff on company policies and procedures as well monitoring floor productivity to ensure maximum efficiency
Banqueting Assistant
Crowne Plaza Hotel
01.2018 - 01.2020
- Worked in the banqueting sector hosting functions with up to 600 guests.
- Set up meeting rooms for all clients that came to the hotel.
- Greeted guests in with friendliness and professionalism.
Customer Service Consultant
Permanent TSB
01.2017 - 01.2018
- Assessed needs of customers, suggesting products and services accordingly
- Responded to customer inquiries, providing information on bank products, and services
- Executed financial transactions according to bank policies and procedures
Education
Bachelors Degree - Marketing Practice
NCI
Mayor Street Lower, IFSC05-2018
Skills
- Microsoft Office
- Aphix Software
- Intact iQ
- Customer Service
- Leadership
- Communication
- Import and export compliance
- Teamwork and collaboration
- Customer service
Interests
Timeline
Customs Agent
DHL Express
12.2022 - Current
Digital Content Editor
Botanic Marketing Ltd
12.2021 - 08.2022
Team Leader
Botanic Marketing Ltd
01.2021 - 12.2021
Banqueting Assistant
Crowne Plaza Hotel
01.2018 - 01.2020
Customer Service Consultant
Permanent TSB
01.2017 - 01.2018
Bachelors Degree - Marketing Practice
NCI
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