Gary O'Brien
Dublin
Summary
Resourceful Ramp Supervisor known for maintaining high productivity and efficiently completing tasks. Skilled in team leadership, operational safety protocols, and time management to ensure smooth airport ramp operations. Excel at communication, problem-solving, and adaptability, contributing to effective teamwork and customer satisfaction in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ramp Supervisor
Swissport
Dublin, Ireland
05.2004 - Current
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
- Assigned tasks to ground personnel based on workloads, skillsets, and availability.
- Provided guidance and support to staff members when needed in order to maintain a safe working environment.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated equipment to support on-ground operations in between flights.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Worked in various weather conditions to ensure continuous airport operations.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, Apron driving, Headsets, Pushbacks and Towing.
Education
High School Diploma -
Rosmini Collage
Drumcondra Dublin06-1985
Skills
- Team Collaboration
- Vehicle Inspection
- Task Delegation
- Ramp Operations Management
- Baggage Processing Expertise
- Resource Management
- Team Leadership
- Time Schedule Coordination
- Pre-Flight Aircraft Evaluations
Certification
- QQI Level 6 Manual Handling
Timeline
Ramp Supervisor
Swissport
05.2004 - Current
High School Diploma -
Rosmini Collage
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