Summary
Overview
Work History
Education
Skills
Name & contact
Websites
Certification
Personal Information
Timeline
Gary McGrane

Gary McGrane

Dublin 24,Ireland

Summary

Dynamic professional with expertise in organisational leadership and GSOC operations, adept at client relationship management and risk & compliance audits. Proven track record in talent development and protective intelligence, ensuring effective cross-functional team management. Skilled in invoice & budget oversight, committed to driving strategic initiatives that enhance operational efficiency and foster growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Director

Crisis24
Dublin, Ireland
05.2022 - 04.2025
  • Company Overview: Protective Solutions
  • Conducted successful PSA audits in Ireland, acting as the point of contact for compliance and legal readiness
  • Led the setup of a fully operational GSOC in Sydney, ensuring adherence to local laws and licensing before deployment
  • Took over a struggling GSOC in San Francisco, improving morale, restructuring leadership, and achieving service continuity
  • Revamped global recruiting efforts, attracting top talent and improving onboarding outcomes
  • Oversaw client engagement and acted as Global Account Manager, aligning budget forecasts, reviewing invoices, and driving cost efficiency
  • Directed global operational initiatives supporting enterprise risk management across organizational, people, asset, and cyber domains
  • Contributed to team meetings for the development of finance strategies and plans.
  • Protective Solutions
  • Drove change management initiatives in response to evolving business needs.
  • Defined clear roles and responsibilities for team members enhancing accountability and ownership.
  • Mentored junior staff accelerating their professional growth.
  • Managed stakeholder relationships to foster alignment and commitment.
  • Evaluated employee performance frequently for necessary feedback and improvements.
  • Maintained high level of professionalism under pressure situations, ensured smooth operations during crises.
  • Organized top-notch training programs to enhance team skills.
  • Led team in crisis management drills to ensure preparedness.
  • Organised regular account reviews, assuring cleint satisfaction and trust.

GSOC Manager

Crisis24
Dublin, Ireland
11.2021 - 05.2022
  • Company Overview: Protective Solutions
  • Managed daily operations of the Global Security Operations Center (GSOC), supporting client intelligence and protective services
  • Implemented process improvements and shift structures to enhance analyst performance and coverage
  • Collaborated closely with senior leadership to align the GSOC structure with evolving client needs
  • Managed a large team of security personnel to ensure effective operation.
  • Led crisis management drills regularly, ensuring preparedness in case of emergencies.
  • Drafted detailed monthly reports on all security-related incidents for upper management's review.
  • Led training sessions for hiring managers on interview techniques and best practices.
  • Ensured compliance with company policies and employment laws throughout the hiring process.
  • Managed hiring process for increased efficiency.
  • Oversaw recruitment process for office personnel; ensured hiring of highly qualified candidates fit for roles.
  • Created robust candidate pipelines for future hiring needs.
  • Assisted with hiring, training and evaluating all catering staff.

Lead Global Operations Analyst

Gavin de Becker & Associates (GDBA)
Dublin, Ireland
01.2019 - 11.2021
  • Spearheaded the whole setup and operational launch of the Dublin Global Security Operations Center (GSOC) — led end-to-end execution including recruiting a high-performing analyst team, establishing operational protocols, and securing infrastructure.
  • Acted as the primary liaison between GDBA leadership and the client, ensuring all operational, compliance, complaint, and security deliverables met or exceeded client expectations.
  • Designed and implemented workflows tailored to client-specific needs, setting a benchmark for future GSOC deployments within the organization.
  • Built a cohesive, mission-driven team culture from inception, focusing on talent retention, performance development, and operational excellence.
  • Provided operational intelligence and logistical support for high-profile clients in the public, private, and government sectors
  • Developed analytical reporting systems to assess risks and deliver proactive intelligence support
  • Supported a globally distributed team of analysts, investigators, and security professionals
  • Enhanced internal knowledge-sharing practices and collaborated with U.S.-based field offices for synchronized threat assessments
  • Identified skill gaps within the team and organized relevant training sessions.
  • Fostered a positive work environment with regular team-building exercises.
  • Oversaw day-to-day operations, ensuring adherence to company standards.
  • Promoted company values and vision, ensuring full team adherence and investment.
  • Assisted in the hiring process and selecting highly qualified candidates.
  • Assisted in the hiring process for new bar staff members.

Education

Diploma - Leadership & Management

University College Dublin

Skills

  • Organizational Leadership
  • GSOC Operations & Setup
  • Client Relationship Management
  • Risk & Compliance Audits
  • Talent Development
  • Protective Intelligence
  • Invoice & Budget Oversight
  • Cross-Functional Team Management

Name & contact

Certification

  • PSA Security Licence
  • ILM Certificate in Team Leadership & Management
  • Diploma in Leadership & Management (University College Dublin)

Personal Information

Timeline

Program Director - Crisis24
05.2022 - 04.2025
GSOC Manager - Crisis24
11.2021 - 05.2022
Lead Global Operations Analyst - Gavin de Becker & Associates (GDBA)
01.2019 - 11.2021
University College Dublin - Diploma, Leadership & Management

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Gary McGrane