Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic

Gary McGrane

Dublin 24,Ireland

Summary

Dynamic professional with expertise in organisational leadership and GSOC operations, adept at client relationship management and risk & compliance audits. Proven track record in talent development and protective intelligence, ensuring effective cross-functional team management. Skilled in invoice & budget oversight, committed to driving strategic initiatives that enhance operational efficiency and foster growth.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Program Director

Crisis24
Dublin, Ireland
05.2022 - 04.2025
  • Company Overview: Protective Solutions
  • Conducted successful PSA audits in Ireland, acting as the point of contact for compliance and legal readiness
  • Led the setup of a fully operational GSOC in Sydney, ensuring adherence to local laws and licensing before deployment
  • Took over a struggling GSOC in San Francisco, improving morale, restructuring leadership, and achieving service continuity
  • Revamped global recruiting efforts, attracting top talent and improving onboarding outcomes
  • Oversaw client engagement and acted as Global Account Manager, aligning budget forecasts, reviewing invoices, and driving cost efficiency
  • Directed global operational initiatives supporting enterprise risk management across organizational, people, asset, and cyber domains
  • Contributed to team meetings for the development of finance strategies and plans.
  • Protective Solutions
  • Drove change management initiatives in response to evolving business needs.
  • Defined clear roles and responsibilities for team members enhancing accountability and ownership.
  • Mentored junior staff accelerating their professional growth.
  • Managed stakeholder relationships to foster alignment and commitment.
  • Evaluated employee performance frequently for necessary feedback and improvements.
  • Maintained high level of professionalism under pressure situations, ensured smooth operations during crises.
  • Organized top-notch training programs to enhance team skills.
  • Led team in crisis management drills to ensure preparedness.
  • Organised regular account reviews, assuring cleint satisfaction and trust.

GSOC Manager

Crisis24
Dublin, Ireland
11.2021 - 05.2022
  • Company Overview: Protective Solutions
  • Managed daily operations of the Global Security Operations Center (GSOC), supporting client intelligence and protective services
  • Implemented process improvements and shift structures to enhance analyst performance and coverage
  • Collaborated closely with senior leadership to align the GSOC structure with evolving client needs
  • Managed a large team of security personnel to ensure effective operation.
  • Led crisis management drills regularly, ensuring preparedness in case of emergencies.
  • Drafted detailed monthly reports on all security-related incidents for upper management's review.
  • Led training sessions for hiring managers on interview techniques and best practices.
  • Ensured compliance with company policies and employment laws throughout the hiring process.
  • Managed hiring process for increased efficiency.
  • Oversaw recruitment process for office personnel; ensured hiring of highly qualified candidates fit for roles.
  • Created robust candidate pipelines for future hiring needs.
  • Assisted with hiring, training and evaluating all catering staff.

Lead Global Operations Analyst

Gavin de Becker & Associates (GDBA)
Dublin, Ireland
01.2019 - 11.2021
  • Spearheaded the whole setup and operational launch of the Dublin Global Security Operations Center (GSOC) — led end-to-end execution including recruiting a high-performing analyst team, establishing operational protocols, and securing infrastructure.
  • Acted as the primary liaison between GDBA leadership and the client, ensuring all operational, compliance, complaint, and security deliverables met or exceeded client expectations.
  • Designed and implemented workflows tailored to client-specific needs, setting a benchmark for future GSOC deployments within the organization.
  • Built a cohesive, mission-driven team culture from inception, focusing on talent retention, performance development, and operational excellence.
  • Provided operational intelligence and logistical support for high-profile clients in the public, private, and government sectors
  • Developed analytical reporting systems to assess risks and deliver proactive intelligence support
  • Supported a globally distributed team of analysts, investigators, and security professionals
  • Enhanced internal knowledge-sharing practices and collaborated with U.S.-based field offices for synchronized threat assessments
  • Identified skill gaps within the team and organized relevant training sessions.
  • Fostered a positive work environment with regular team-building exercises.
  • Oversaw day-to-day operations, ensuring adherence to company standards.
  • Promoted company values and vision, ensuring full team adherence and investment.
  • Assisted in the hiring process and selecting highly qualified candidates.
  • Assisted in the hiring process for new bar staff members.

Education

Diploma - Leadership & Management

University College Dublin

Skills

  • Organizational Leadership
  • GSOC Operations & Setup
  • Client Relationship Management
  • Risk & Compliance Audits
  • Talent Development
  • Protective Intelligence
  • Invoice & Budget Oversight
  • Cross-Functional Team Management

Certification

  • PSA Security Licence
  • ILM Certificate in Team Leadership & Management
  • Diploma in Leadership & Management (University College Dublin)

Timeline

Program Director

Crisis24
05.2022 - 04.2025

GSOC Manager

Crisis24
11.2021 - 05.2022

Lead Global Operations Analyst

Gavin de Becker & Associates (GDBA)
01.2019 - 11.2021

Diploma - Leadership & Management

University College Dublin

Similar Profiles

Create profile
Gary McGrane