GAIA ROVERAN

• Coordinate client requests and subcontractor tasks to ensure smooth project execution and timely delivery.
• Prepare Scopes of Work (SOW) to define project deliverables, timelines, and resource needs.
• Provide live project updates and manage reporting to keep clients informed of progress.
• Handle invoicing and billing, addressing any client and subcontractor queries.
• Monitor project costs and maintain accurate budget tracking.

Managed restaurant operations in diverse international settings, overseeing staff, optimizing customer service, and ensuring compliance with industry regulations. Implemented effective strategies to drive sales growth and enhance customer satisfaction across multiple locations

• Australia (2017-2018)
• Spain (summer 2021 and summer 2022)
• Dublin (Feb 2023-Now)

Contributed to localization and translation projects, gaining hands-on experience in language adaptation and cultural customization

Supervised sales operations, implemented marketing strategies, and managed inventory.

• Kiko Milano - Oct 2015 to May 2017
• CMP sport - Dec 2019 to Apr 2021

• Distributed event plans and schedule details to staff, driving operations through continuous follow-up
• Researched local venues to determine capacity requirements, pricing, and availability

• Administered first aid, CPR, AED, and water rescues
• Provided tailored swimming lessons (kids and adults, all levels), focused on technique and water confidence