GABRIELLE O'ROURKE
Dublin
Summary
Ambitious event planner with background planning high visibility events to drive organisational growth. Strong prioritisation abilities with success in managing conflicting event needs. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work history
EVENT PLANNER
ROYAL COLLEGE OF SURGEONS
Dublin, Ireland
03.2018 - Current
- Ensuring the necessary high standards of service delivery to both internal and external events
- Management of the Venue Hire element for RCSI St Stephen's Green campus which includes handling enquiries and quotations, working with the client to plan and execute the events with support on the day of the event; maintain financial records; up-sell incoming enquiries to achieve revenue targets and increase revenue specifically during non-term time
- Collaborating effectively with colleagues, clients and stakeholders in the implementation and delivery of strategic and operational initiatives that complement RCSI's reputation enhancement goals
- Liaising with internal service providers e.g Porters, Building Services, Security and Media Services and catering to ensure the smooth delivery of service.
- Coordinated event workflow and managed subcontractors to deliver top-quality preparations and day-of support.
- Accurately calculated and processed expenses during and after events.
RECEPTIONIST, CLONSKEAGH
DAVID LLOYD
07.2017 - 03.2018
- Greeting clients and forwarding all queries to the relevant department
- Regular communication with sales, membership and kids departments to ensure efficient and thorough delivery of service
- Management of Telephone and email inquiries
- Operation of till and handling of all transactions
- Diary management for multiple personal trainers
- Booking management for all adult and children's classes.
PERSONAL ASSISTANT TO THE DIRECTOR
FITZGERALD PLASTIC SURGERY
Dublin, Ireland
01.2016 - 12.2016
- Upheld strict code of confidentiality and adhered to hospital regulation while managing all administrative duties for consultant
- Liaised with vendors to order medical & office supplies
- Facilitated medical record retrieval and access by maintaining filing system for both in-house and discharged residents
- Managed office and theatre calendars and coordinated consultant's inpatient and outpatient diary
- Promoted and sold skincare range while liaising with company representatives regarding new marketing strategies.
OFFICE MANAGER
PHYSIOFUSION
Dublin , Ireland
01.2016 - 08.2016
- Ran daily office operations for five Physiotherapists
- Composed and drafted all outgoing correspondence and reports
- In charge of inventory and office supply purchases
- Diary management of Physiotherapists & Yoga/Pilates studio
- Client care and patient database maintenance
- Designed marketing campaigns for upcoming workshops.
OFFICE MANAGER
HAPPY MOMES
TOULOUSE
10.2013 - 06.2015
- Greeted clients entering the office, determined the nature and purpose of visit and provided them with desired information about the English school
- Met regularly with parents and guardians to discuss children's progress
- Successfully acquired new customers, generating a growth in revenue
- Assisted in the organisation of annual open days and marketing strategies to acquire new business
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Set up lesson materials, bulletin board displays and demonstrations.
GYM COORDINATOR
EDUCOGYM BLACKROCK
Dublin , Ireland
02.2013 - 08.2013
- Coordinated team of 5 trainers and their individual schedules
- Responded to all customer enquiries/ complaints thoroughly and professionally
- Managed all incoming and outgoing deliveries of gym equipment and handled all till transactions
- Cultivated positive relationships with participants by interacting with them during group fitness classes
- Promoted fitness centre programmes through social media marketing campaigns
- Promoted & sold nutrition supplement range.
Education
ADVANCED DIPLOMA - PILATES
NTC
2020
BA ENGLISH & DRAMA -
University College Dublin
09.2009 - 05.2011
UNIVERSITY LIMERICK Certificate in Exercise Health & Fitness: First Class Honours - undefined
2018
Skills
- Problem Solving Skills
- Critical Thinking Skills
- Flexibility
- Communication Skills
- Goal setting
- Multi-tasking
- Events logistics management
- Event sales
- Networking
- Team Mentorship
- Banquets
- Vendor management
- Sales and marketing strategy
- Monitoring events planning trends
- Budget management
- Post-event evaluation
- New business development
- Vendor relationship management
- Records management
Languages
English
Native
French
Proficient
C2
Volunteer Experience
- Volunteer Fitness Instructor with parkHIIT, a social enterprise promoting the importance of resistance exercise through free weekly workouts in local parks.
- Completion of the DEBRA Ireland Artic Challenge in March 2019 forwhich I exceeded my fundraising target. Completion of Kerry challenge fundraiser for same cause in May 2019 & May 2023
- Successful trek to Everest Base Camp January 2017 while volunteering in Nepal. I assisted with the education of children in a local village and volunteered in a Women’s Empowerment centre.
Timeline
EVENT PLANNER
ROYAL COLLEGE OF SURGEONS
03.2018 - Current
RECEPTIONIST, CLONSKEAGH
DAVID LLOYD
07.2017 - 03.2018
PERSONAL ASSISTANT TO THE DIRECTOR
FITZGERALD PLASTIC SURGERY
01.2016 - 12.2016
OFFICE MANAGER
PHYSIOFUSION
01.2016 - 08.2016
OFFICE MANAGER
HAPPY MOMES
10.2013 - 06.2015
GYM COORDINATOR
EDUCOGYM BLACKROCK
02.2013 - 08.2013
BA ENGLISH & DRAMA -
University College Dublin
09.2009 - 05.2011
ADVANCED DIPLOMA - PILATES
NTC