Gabriela Salas
Dublin
Summary
I am a highly experienced professional with over 10 years in sales and customer service, specializing in the hotel sector. My background includes leading teams and driving sales growth. Currently, I am the Gelato Maker/ Assistant Manager at Ginos Gelato, where I excel in generating solutions and implementing best practices for the company.
Overview
8
8
years of professional experience
Work History
Gelato Maker/Assistant Manager
Ginos Gelato
Dublin
03.2022 - Current
- Completed daily paperwork accurately and on time such as tracking sales totals or waste logs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Stocked display case with freshly made gelato in an attractive manner while rotating stock as needed.
- Provided customer service by taking orders, answering questions, and explaining flavors available.
- Received and inspected incoming food products for quality assurance.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Sales Manager
Hoteles City Express
Monterrey
08.2016 - 02.2022
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Executed strategic sales plans to expand customer base and revenue.
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Education
Accountant -
Universidad Autonoma De Nuevo Leon
Monterrey, Mexico06-2019
Skills
- Sales team training
- Strategic Planning
- Sales Planning
- Lead Generation
- KPI analysis
- Persuasive
- Client relations and retention
- Problem-Solving
- Research ability
- Customer Engagement
- Customer Service
- Staff Management
- Customer Relationship Management (CRM)
Timeline
Gelato Maker/Assistant Manager
Ginos Gelato
03.2022 - Current
Sales Manager
Hoteles City Express
08.2016 - 02.2022
Accountant -
Universidad Autonoma De Nuevo Leon
Similar Profiles
Collin WilsonCollin Wilson
Grill Cook at DeAngelo's & Papa GinosGrill Cook at DeAngelo's & Papa Ginos
Alexis MarcilAlexis Marcil
Food Prep Cooking Assistant at Papa GinosFood Prep Cooking Assistant at Papa Ginos
Jacob McAdamsJacob McAdams
Dishwasher at Ginos Italian RestaurantDishwasher at Ginos Italian Restaurant