Gabriel Peña Gamboa

• Resolved issues promptly using strong problem-solving skills.
• Prioritized and organized tasks to achieve service goals efficiently.
• Delivered exceptional customer service in person and via phone.
• Accurately completed daily responsibilities to maintain operational flow.
• Closed kitchen in compliance with cleanliness and hygiene standards.
• Checked food temperatures to ensure proper cooking before serving.
• Supervised children's activities, ensuring safety and rule adherence.
• Monitored attractions to safeguard children's well-being and integrity.

Processed payments and managed cash register operations efficiently.

• Maintained cleanliness and safety standards, ensuring compliance with hygiene regulations.
• Operated six machines, including fryers and heat lamps, to maintain productivity.
• Assisted team during peak hours by taking orders at drive-thru window.
• Managed grill station effectively, reducing special burger patty preparation time by two minutes.
• Monitored employee progress, offering constructive feedback for improvement.

• Assisted customers in selecting menu items while providing ingredient and preparation information.
• Prepared and served diverse food and beverages in a fast-paced environment.
• Managed cash register operations, ensuring accurate payment processing.
• Oversaw training and development programs to enhance team skills and knowledge.