Frida Paulette Gomez Flores
Dublin
Summary
Mechanical Engineer with a diverse background in Human Resources, Retail Management, and Automotive Production. Proven ability to lead teams, manage operations, and enhance productivity. Adept at problem-solving and implementing efficient processes. Seeking to leverage my multifaceted experience to contribute to a dynamic organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Frontline Manager
Koffee and Kale
Dublin, Ireland
10.2022 - Current
- Managed daily operations at the shop, ensuring high standards of customer service and product quality.
- Addressed customer complaints promptly and professionally, resolving issues effectively.
- Monitored financial performance of the store on a daily basis, identifying areas needing improvement or cost savings opportunities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for staff and customers.
Human Resources Specialist
FieldCore GE
Mexico City, Mexico
07.2020 - 01.2022
- Created, managed, and coordinated onboarding documentation and transactions for Mexico, South America and North America site access.
- Coordinated payroll tracking software as weekly/monthly reports.
- Maintained confidential personnel files in accordance with applicable laws and regulation.
- Drafted offer letters and employment contracts according to company guidelines.
- Developed compensation plans including salary surveys, job evaluations, bonus plans.
- Conducted direct contact with vendors for the optimization on systems according to employees data.
Production Area Intern
Associated Spring
Mexico City, Mexico
09.2018 - 03.2019
- Conducted quality checks and ensured compliance with industry standards
- Collaborated with engineering team to optimize production workflows and KPI's
- Participated on internal production audits
- Performed quality checks on products prior to shipment or delivery.
Education
Engineering Degree - Mechanical Engineering
ESIME AZCAPOTZALCO
Mexico City07-2020
Skills
- Budgeting and financial management
- Customer experience management
- Staff Training and Development
- Continuous Improvement
- Payroll completion
- Confidential Document Control
- HR information systems
- Report Generation
Certification
- Cambridge Assessment English
- Training certificate on Manual Handling
Languages
Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Beginner (A1)
A1
Timeline
Frontline Manager
Koffee and Kale
10.2022 - Current
Human Resources Specialist
FieldCore GE
07.2020 - 01.2022
Production Area Intern
Associated Spring
09.2018 - 03.2019
Engineering Degree - Mechanical Engineering
ESIME AZCAPOTZALCO
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