Frank Shortt

Self motivated business owner for over 25yrs, specialising in the Kitchen industry through the sale of Kitchen design software. Being contracted to manage the agency in Ireland for 2020 meant that I had to build from scratch the customer base in Ireland and manage and support that customer base. Relationship building was a very important proponent to ensuring I kept my customers, minimised churn and maximised ROI in the form of continuous up and cross sell opportunities.

Over the years I managed to build excellent working relationships with my customers and expanded out in offering training support for existing staff using the software and onboarding new staff.

I believe having 25yrs under my belt in the design end of the business has given me a deep understanding of what the end customer needs and wants.

Managing my own business ensures that I have built an expansive knowledge in regards to the entire kitchen business landscape and can be a benefit to any company wanting to expand their market reach and increase sales.