Detail-oriented QA professional with 3+ years of experience in data annotation, content moderation, and policy implementation. Skilled in root cause analysis, cross-cultural communication, and delivering high-quality results in fast-paced environments. Fluent in English and Spanish, with a proven ability to handle sensitive content and drive process improvements. Passionate about ensuring online community safety and contributing to innovative AI solutions.
Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
Enhanced customer experience through effective communication and visual merchandising, ensuring high standards of service.
Evaluated online content per established guidelines, ensuring adherence to quality benchmarks and standards.
Conducted meticulous assessments of various content types, demonstrating attention to detail and commitment to quality.
Content Moderation
Data Annotation
Cross-Cultural Communication
Attention to Detail
Root Cause Analysis
Adaptability
Microsoft Office Suite