Summary
Overview
Work History
Education
Skills
Projects
Awards
Languages
Timeline
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Francisco Abreu

Francisco Abreu

Clontarf

Summary

Dynamic hospitality professional with proven leadership at The Marker Hotel, excelling in team performance monitoring and guest relations. Skilled in cash management and project planning, I effectively enhanced service delivery and operational efficiency, ensuring exceptional guest experiences and adherence to standards. Committed to fostering a collaborative environment for success.

Overview

9
9
years of professional experience

Work History

Ass Night Manager

The Marker Hotel
Dublin
04.2024 - Current
  • Manage and monitor the activities of all employees in the Front Office department, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies, and procedures, coaching, training, and correcting where needed.

Immigration Consultant

Souto Consultant
Dublin, Ireland
01.2020 - Current
  • Advised clients on the impact of changing immigration laws and policies on their eligibility status.
  • Prepared legal documents such as affidavits, appeals, waivers and letters of support.
  • Provided immigration advice to clients on visa applications and eligibility criteria.

Ass Night Manager

Hotel Pillo Ashbourne
Dublin
07.2023 - 03.2024
  • Keeping in contact with the Head of Service Delivery to ensure strong lines of communication are enforced, ensuring that any changes to specifications are adhered to throughout the production process.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.

Ass Night Manager

Maldron Hotel Smithfield
Dublin
01.2023 - 07.2023
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Head of Event Senior Porter

Clontarf Castle Hotel
Dublin
06.2017 - 06.2022
  • Maintained close communication with couples to achieve wedding goals, and mitigate service issues.
  • Gathered event requirements, including venues, budgets, guest lists, catering, and event timelines, through face-to-face client meetings.
  • Maintained updated knowledge through continuing education and advanced training.

Cash Management Supervisor

Brink's Inc
05.2021 - 07.2021
  • Managing incoming and outgoing cash effectively on a daily basis.
  • Develop strategies to optimize the cash position of the company.
  • Facilitated the integration of cash management functions in merger and acquisition activities.

Night Reception Night Auditor

Dublin Skylon Hotel
Dublin
02.2016 - 08.2017
  • Managed late check-ins and directed guests to rooms and facilities.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Performed balance procedures for hotel accounts, and resolved discrepancies.

Education

Bachelor of Arts - Property Law & Contrat & Company Law

Law Society Ireland
Dublin
04.2025

Certificate of Social Media Law -

Law Society
08.2023

High School Diploma -

King's Inn College
King Street
08.2021

Bachelor of Science - Finance & Accounting & Administration Sales Marketing

CCT College Dublin
Dublin
11.2017

Certificate - Hospitality Administration And Management

Internationl School Dublin A
Dublin
09-2012

Skills

  • Leadership
  • Project planning
  • People skills
  • Decision-making
  • Team building
  • Computer skills
  • Communication
  • Training and Development
  • Legal research
  • Project management
  • Cash management
  • Bank deposit preparation
  • Guest relations
  • Reservation management
  • Customer service focus
  • People management
  • Team performance monitoring

Projects

Business Plan (Final Project): created a business plan for launching Capoeira Fitness in Ireland. Objective: assess the viability of the business, its goals, and strategies for a successful realization Staff Handbook: Preparation of the staff handbook for Isabel's to communicate the essential policies and procedures to employees Operation Management - Royal Hotel Bray, Preparation concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Tesco in the Changing Environment: Analysis of the changes faced by a company, main drivers of change, reaction to change, and strategies available to encourage a positive response to change Digital Marketing Campaign Ben & Jerry's, Proposal for digital marketing element of the communication campaign for the launch of an organic ice cream range.

Awards

  • Bachelor's Honors in Business, Finance, Accounting, and Administration, Sales, and Marketing
  • King's Inn College Diploma in Law
  • Certificate in Hospitality
  • Certificate in Social Media Law

Languages

  • English, Professional
  • Portuguese, Native
  • Spanish, Basic
  • Slovak, Basic

Timeline

Ass Night Manager

The Marker Hotel
04.2024 - Current

Ass Night Manager

Hotel Pillo Ashbourne
07.2023 - 03.2024

Ass Night Manager

Maldron Hotel Smithfield
01.2023 - 07.2023

Cash Management Supervisor

Brink's Inc
05.2021 - 07.2021

Immigration Consultant

Souto Consultant
01.2020 - Current

Head of Event Senior Porter

Clontarf Castle Hotel
06.2017 - 06.2022

Night Reception Night Auditor

Dublin Skylon Hotel
02.2016 - 08.2017

Bachelor of Arts - Property Law & Contrat & Company Law

Law Society Ireland

Certificate of Social Media Law -

Law Society

High School Diploma -

King's Inn College

Bachelor of Science - Finance & Accounting & Administration Sales Marketing

CCT College Dublin

Certificate - Hospitality Administration And Management

Internationl School Dublin A
Francisco Abreu