Dynamic hospitality professional with proven leadership at The Marker Hotel, excelling in team performance monitoring and guest relations. Skilled in cash management and project planning, I effectively enhanced service delivery and operational efficiency, ensuring exceptional guest experiences and adherence to standards. Committed to fostering a collaborative environment for success.
Business Plan (Final Project): created a business plan for launching Capoeira Fitness in Ireland. Objective: assess the viability of the business, its goals, and strategies for a successful realization Staff Handbook: Preparation of the staff handbook for Isabel's to communicate the essential policies and procedures to employees Operation Management - Royal Hotel Bray, Preparation concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Tesco in the Changing Environment: Analysis of the changes faced by a company, main drivers of change, reaction to change, and strategies available to encourage a positive response to change Digital Marketing Campaign Ben & Jerry's, Proposal for digital marketing element of the communication campaign for the launch of an organic ice cream range.