Francisca Alvarez Rios

• Contributed to a positive work environment by addressing employee concerns promptly and professionally.
• Collaborated with department heads to identify staffing needs, ensuring optimal workforce allocation.
• Reduced turnover rates by developing comprehensive onboarding programs for new hires.
• Coordinated special events such as team building activities or holiday celebrations, fostering camaraderie among staff members.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.

Help people to organize their purchases