Francis Hart
DUBLIN
Summary
On Site Manager with extensive experience at Saba Logistics, specializing in staff supervision and quality control. Demonstrated expertise in performance management and conflict resolution, contributing to a positive workplace culture. Focused on operational efficiency and customer satisfaction, leading to significant improvements in team morale and performance outcomes.
Overview
5
5
years of professional experience
Work History
On Site Manager
Saba Logistics
DUBLIN
10.2021 - Current
- Supervised staff, ensured proper training and development of team members.
- Coordinated day-to-day operations.
- Resolved conflicts between team members in a professional manner.
- Implemented quality control measures to uphold company standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees, and team meetings to review performance and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new drivers to meet Amazon standards.
On Site Manager
Zeus Logistics
DUBLIN
10.2020 - 10.2021
- Provided leadership and direction to drivers to ensure the successful completion of routes on time.
- Monitored team progress toward achieving our metric targets.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Implemented systems for tracking operational performance metrics.
- Prepared reports summarizing operational performance.
- Oversaw daily operations, ensuring efficiency and effectiveness across all areas.
- Hired and onboarded team members to meet immediate and expected demand.
- Recruited, hired and train new drivers.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
Floor Laying Supervisor
RK Flooring
DUBLIN
01.2015 - 07.2020
- Prepared surfaces prior to installation by sanding down wood floors or patching up concrete subfloors.
- Ensured compliance with safety regulations while working on job sites.
- Attended training sessions regularly to stay abreast of industry developments and best practices.
- Resolved customer complaints related to workmanship or quality of material used in installations.
- Provided expert advice on proper care and maintenance of different types of floor coverings.
- Collaborated with other tradespeople when needed to complete projects within specified time frames.
- Evaluated work areas before planning flooring layout for different projects.
- Displayed high standards for quality workmanship and routinely double-checked work.
Education
Certificate in 2D Auto Cad Design -
Griffith College
Dublin01-2018
High School Diploma -
St Aidans
Dublin01-1995
Skills
- Staff supervision
- Quality control
- Performance management
- Operational efficiency
- Conflict resolution
- Customer satisfaction
- Employee training
- Safety compliance
- Positive attitude
- Teamwork
- Computer skills
- Excellent communication
- Effective communication
- Reliability
- Professionalism
- Time management abilities
- Relationship building
Affiliations
- I help manage my son's U14s football team
- I teach all three of my children boxing, and I like to keep them active
- I enjoy going for walks with my wife, children, and the dog on the weekends
- I enjoy reading and learning about history
- I play football twice a week with other DSP owners and Amazon staff members
Timeline
On Site Manager
Saba Logistics
10.2021 - Current
On Site Manager
Zeus Logistics
10.2020 - 10.2021
Floor Laying Supervisor
RK Flooring
01.2015 - 07.2020
Certificate in 2D Auto Cad Design -
Griffith College
High School Diploma -
St Aidans
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