FISTON KIANGATA
Dublin,Ireland
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Highly skilled professional with extensive expertise in QFA/APA Regulation, Investments, Pensions, Loans, and Life Assurance. Proficient in managing Exchange Traded Funds (ETFs) and various Investment Asset Classes, including Equity, Fixed Income, Derivatives, Alternatives, and ESGs. Adept at utilising BLOOMBERG NEXEN XTF and handling SEPA—Swift transactions. Strong technical skills in VBA, Excel Macros, Tableau—Power BI, R Programming, Python, Data Analytics, and SQL—Databases. Experienced in fund accounting, NAV, FA, MA, and compliance, including KYC, KYB, AML, and CFT. Knowledgeable in Blockchain Technology—NFT—Smart contracts and Data Governance—Cybersecurity—Information Assurance. Demonstrates exceptional Project Management and Risk Management capabilities with a customer-centric approach. Possesses strong accuracy, analytical skills, numerical skills along with excellent communication and interpersonal abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work history
MANAGING DIRECTOR
Network of Organizations of Young African Leaders of the United Nations
Dublin
01.2025 - 07.2025
- Strategic Leadership: Developing and implementing initiatives that align with the organization's mission to empower young African leaders.
- Program Oversight: Managing youth development programs, ensuring they effectively address the needs of young leaders across EMEA.
- Stakeholder Engagement: Building partnerships with UN agencies, governments, and NGOs to advance the organization's objectives.
- Operational Management: Overseeing administrative functions, including budgeting, staff development, and resource allocation, to ensure efficient operations.
- Driving the culture and ensuring alignment between values, mission, and day-to-day operations.
- Monitoring various industry trends and market dynamics to identify growth opportunities.
SENIOR CONSULTANT
Techstars Startup Weekend Women
Dublin
08.2023 - 11.2024
- Mentored 20+ early-stage startups, specializing in fintech, lending, and embedded finance models.
- Advised startups on market entry and regulatory compliance, ensuring alignment with Irish and EU financial laws.
- Assisted in securing over €1M+ in venture funding, facilitating investor relations and pitch development.
- Developed scalable financial models, improving funding strategies and business sustainability.
- Led workshops on go-to-market strategy, risk management, and compliance, impacting over 100 entrepreneurs.
- Collaborated with Techstars leadership, VCs, and ecosystem stakeholders, fostering fintech innovation.
- Motivating participants to think innovatively and take proactive steps in their entrepreneurial journey.
- Contributing to the development of Techstars Startup Weekend intellectual property.
- Support Techstars Startup Weekend business development efforts in expanding business.
- Identifying new or additional revenue opportunities with current clients.
ETF PORTFOLIO SPECIALIST (Multi Assets EMEA -US)
Invesco (Investment Management)
Dublin
06.2021 - 05.2023
- Reported to Global Head UIT & ETF Services Manager.
- Reported to ETF Equity/ Fixed Income Portfolio Managers.
- Worked closely with Portfolio Managers, Capital Markets, Compliance, Third-Party, Fund Accounting, Custody Agent.
- Daily monitoring of funds and indices to ensure execution of scheduled and non-scheduled events such as custom order activity, corporate actions, cash management, and rebalances.
- Assisted with Projects related to new product launches and risk reduction in terms of financial, process, and technology improvements.
- Worked with Analysts on issues that may impact trading or tracking by the fund to its Index.
- Monitored the valuation and dissemination of ETF Portfolio Composition Files (PCF).
- Monitored Cash Management and Utilization.
- Interpreted Corporate actions and applied information on a trade date -1 basis.
- Fund oversight Utilizing, exception reporting.
- Leveraged internal reporting for issue resolution and interpretation.
- Maintained and developed relevant metric reporting for management.
- Supported new business initiatives for the EMEA and the U.S. Operations Department.
RISK ANALYST
Bank of America Merrill Lynch
Dublin
08.2019 - 03.2021
- Worked in Third Party Network Management/ Control Team.
- Conducted production of governance materials (Payments System Risk Committee, Sub-Custody Risk Committee & Correspondent Banks) Excel/PowerPoint in accordance with Third-Party Network Management under the Control Team related to Monthly deliverables & Yearly Variations.
- Co-ordinated due diligence mechanisms across Cash, Securities & Financial Market Utilities FMU.
- Responsible for monitoring and testing reports to communicate any risk or internal control issues to Senior Managers, Enterprise & Vendor Managers (EVM/VM).
- Liaised with third-party assessment manager to assess results from internal risk and support partners from GIS, TPCV, and LOBs and related metrics.
- Contributed to monitoring and testing coverage plans and related metrics.
- Conducted monitoring and testing activities to check the effectiveness of the front-line unit, and control function (FLU/CF) compliance and operational risk controls.
- Reviewed Cost Management through allocation and reporting to ensure a consistent approach globally.
- Conducted Quality Assurance and control over Network Management key control processes. (Cash, Securities, Indirect/ Direct Financial Market Utilities).
- Maintained/Updated internal systems, databases, and spreadsheets (Excel Master WB Tracker) & PowerPoint Slides in line with Governance Deliverables/Variations.
COMPLIANCE/RISK OPS ANALYST (EMEA)
PayPal
Dublin
01.2018 - 05.2019
- Worked in Risk/Compliance and Financial Operations (EMEA):
- - Processed AML/CTF; KYC/KYB; CIP, SAR, PEP, and WLM in line with CSSF. (Commission de Surveillance du Secteur Financier) Luxembourg AML Laws – Office Foreign of Assets Control (OFAC) – Jurisdictions – Compliance Policies and Procedures related to Money Laundering – Terrorist Financing, Customer/Business Identification - Transaction Monitoring.
- Investigated and Monitored customer activity across multiple platforms to ensure that falls within acceptable parameters established by governing bodies.
- Conducted a Risk assessment of PayPal's customer base whilst processing the CIP program.
- Reviewed Customer Accounts and Applications related to high-risk Products and features, reports of fraudulent or unfair practices, and/or policies and programs.
- Analysed documents received for CIP and Sanction related tasks.
- Compared data against World-Check and Sanctions List.
- Presented data analysis and investigative findings in ad-hoc written, formal, and verbal formats.
- Provided changes and updates including policies and upgrades to Management.
- Demonstrated proficient analytical and investigative skills as well as effective problem-solving abilities.
OPERATIONS ANALYST//INVESTIGATIONS
Deutsche Bank
Dublin
02.2017 - 12.2017
- Monitored the XB-ACH Engine whilst reviewing all Alerts and actioning them in a timely manner.
- Set up and investigated cases related to XB-ACH transactions whilst monitoring investigation cases in relation to Wire payments, which failed to meet validation criteria and processing any ACH payment returns.
- Conducted Daily Reconciliation for all movements relating to XB-ACH transactions whilst processing returned transactions.
- Liaised with Customer Service Officers to ensure prompt resolution to cases whilst interacting with other team members and management to ensure and improve the efficiency and effectiveness of the unit.
- Responsible for ensuring timely complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility.
- Processed SWIFT messages, SEPA, and bank transfers with an emphasis on minimizing risk in the financial environment whilst carrying out settlement process checks (Euro Market Transfer).
- Ensured customer and internal stakeholder queries were answered most professionally and efficiently as possible.
- Reviewed and resolved problems by conducting necessary analyses and communicating resolutions.
- Consistently met individual Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and quality measures, whilst supporting the team in meeting and exceeding overall SLA & KPI metrics.
BUSINESS DEVELOPMENT/ASSISTANT TEAM MANAGER
Convergys
Dublin
09.2012 - 11.2016
- Company Overview: Microsoft Surface Product (Canadian & French Market)
- - Marketing Microsoft products' Ads Campaign program (B2B; B2C).
- - Sold Microsoft products' guarantee (B2B, B2C) and resolved queries' complaints.
- - Negotiated and closed deals and assisted Clients to buy products and accessories.
- - Achieved the required daily and weekly call volumes.
- - Achieved the required conversion rates of Internal leadership program Participation.
- - Weekly & Monthly business review/reporting with Cross-Team Managers Shifts Scheduling follow-ups.
- - Reached team CSAT targets within 60 days Exceeded & Maintained above targets CSAT results at team level over consecutive 14 months.
- - Assisted in HR Disciplinary meetings and Grievance Processes management.
- - Acquired in-depth knowledge of our full portfolio and convey that knowledge to potential clients, adhering to company messaging and positioning.
- - Followed up with prospects who responded to marketing programs and campaigns.
- - Deputy Team Manager (KPIs, SLAs, Quality measures, Team Meetings, Coaching).
- Microsoft Surface Product (Canadian & French Market)
Education
Qualified Financial Adviser QFA/APA - Professional Financial Adviser
LIA
Dublin, Leinster 06.2024 -
Master of Science - Financial Technology
National College of Ireland NCI
Dublin 09.2021 - 09.2022
Higher Diploma - Big Data Management & Analytics
Dublin Business School
MBA - Post Graduate Diploma – Master of Business Administration
University of Wales Trinity Saint David/IBAT College
Bachelor (Hons) BBA - Business in International Business
Dorset College Dublin
Ordinary Bachelor Level 7 - Business in Financial Services
Dublin Business School
Higher Certificate HND - Business in Financial Services & Investment Analysis Banking & Insurance
Technological University of the Shannon
Exchange Traded Fund (ETF) Certification - Exchange Traded Funds (ETFs)
ETF Institute
Online 10.2024 -
Project Risk Management & Professional Scrum Master - Professional Scrum Master (Agile Scrum)
UDEMY
Online 12.2024 -
Lean Six Sigma Black Belt Certification - Project Management
The Council for Six Sigma Certification
Online 06.2025 -
PMI Risk Management Professional (PMI RMP) - Risk Management
Project Management Institute
Online 01.2025 -
Skills
- Leadership excellence
- Strategic visioning
- Strategic planning
- Process Improvement
- Data analysis
- Consulting
- Financial management
- Project management tools proficiency
- Risk Management
- Database management
- Communication—Interpersonal Skills
- Stakeholder-Centric
- Strong Analytical skills, and Numerical skills
- Dynamic decision-making
- Compliance/Regulations: KYC, KYB, AML, CFT
- Contractual negotiation
- Technical proficiency
- Financial Forecasting
- Customer relationship management
- QFA/APA Regulation
- QFA/APA Investments
- QFA/APA Loans
- QFA/APA Life Assurance (WiP)
- Exchange-Traded Funds (ETFs)
- Investment Asset Classes
- Equity—Fixed Income—Derivatives—Alternatives—ESGs
- BLOOMBERG NEXEN XTF
- SEPA—Swift
- VBA Excel Macros
- Tableau—Power BI—SQL—Databases
- R Programming—Python—Data Analytics
- Fund Accounting, NAV, Financial Accounting, Management Accounting
- Blockchain Technology—NFT—Smart contracts
- Data Governance—Cybersecurity—Information Assurance
- Operations management
- Competitor insight
- Senior-Level collaboration
Websites
Languages
English
Proficient (C2)
French
Proficient (C2)
Certification
- QFA/APA Regulations,
- QFA/APA Investments,
- QFA/APA Pensions,
- QFA/APA Loans
Accomplishments
- Best Congolese Diaspora Award
- Best 2024 Award, Chairman & CEO of the Congolese Chamber of Commerce Ireland, CCCIRL
- Best 2018 Award, Honorary Vice-President of the Congolese Community in Ireland
Affiliations
Reading, Financial News, Basketball, Swimming, Community Financial Literacy, and Entrepreneurship
References
Available on request.
Timeline
Lean Six Sigma Black Belt Certification - Project Management
The Council for Six Sigma Certification
06.2025 -
PMI Risk Management Professional (PMI RMP) - Risk Management
Project Management Institute
01.2025 -
MANAGING DIRECTOR
Network of Organizations of Young African Leaders of the United Nations
01.2025 - 07.2025
Project Risk Management & Professional Scrum Master - Professional Scrum Master (Agile Scrum)
UDEMY
12.2024 -
Exchange Traded Fund (ETF) Certification - Exchange Traded Funds (ETFs)
ETF Institute
10.2024 -
Qualified Financial Adviser QFA/APA - Professional Financial Adviser
LIA
06.2024 -
SENIOR CONSULTANT
Techstars Startup Weekend Women
08.2023 - 11.2024
Master of Science - Financial Technology
National College of Ireland NCI
09.2021 - 09.2022
ETF PORTFOLIO SPECIALIST (Multi Assets EMEA -US)
Invesco (Investment Management)
06.2021 - 05.2023
RISK ANALYST
Bank of America Merrill Lynch
08.2019 - 03.2021
COMPLIANCE/RISK OPS ANALYST (EMEA)
PayPal
01.2018 - 05.2019
OPERATIONS ANALYST//INVESTIGATIONS
Deutsche Bank
02.2017 - 12.2017
BUSINESS DEVELOPMENT/ASSISTANT TEAM MANAGER
Convergys
09.2012 - 11.2016
Higher Diploma - Big Data Management & Analytics
Dublin Business School
MBA - Post Graduate Diploma – Master of Business Administration
University of Wales Trinity Saint David/IBAT College
Bachelor (Hons) BBA - Business in International Business
Dorset College Dublin
Ordinary Bachelor Level 7 - Business in Financial Services
Dublin Business School
Higher Certificate HND - Business in Financial Services & Investment Analysis Banking & Insurance
Technological University of the Shannon
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