Fionn O Grady
Tipperary,County Tipperary
Summary
Enthusiastic employee with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Thrives on quality customer interactions and enjoys working in a sociable environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative assistant
Paul Cranley c/o DNG auctioneers
Tipperary, County Tipperary
01.2024 - 08.2024
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Streamlined administrative processes for increased efficiency in the workplace.
- Managed front desk duties to ensure smooth operation of reception area.
- Improved customer satisfaction through prompt response to email and phone queries.
Retail assistant
Pat Toomey c/o Mace Monard
Monard, County Tipperary
06.2022 - 12.2023
- Delivered excellent customer service by answering queries and providing product information.
- Managed inventory for streamlined store operations.
- Ensured visual merchandising standards with regular display updates.
- Handled transactions, maintaining accurate till records.
- Assisted in stock replenishment to maintain store appearance.
Waiter
Aherlow House Hotel
Aherlow, Tipperary, TA
01.2023 - 12.2023
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Handled payment transactions to guarantee smooth customer checkout process.
- Delivered excellent customer service through friendly and polite interaction.
- Maintained knowledge of menu items, leading to accurate order taking.
Education
Bsc, Finance - Finance
University College Cork
Cork 09.2024 -
Skills
- Email management
- Customer service excellence
- Telephone etiquette
- Inventory control knowledge
- Multitasking strength
- Critical thinking capacity
- Cash handling
- Basic accounting
Certification
Full clean driving license obtained.
References
References available upon request.
Timeline
Bsc, Finance - Finance
University College Cork
09.2024 -
Administrative assistant
Paul Cranley c/o DNG auctioneers
01.2024 - 08.2024
Waiter
Aherlow House Hotel
01.2023 - 12.2023
Retail assistant
Pat Toomey c/o Mace Monard
06.2022 - 12.2023
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