Fiona O'Mara
Crossmolina
Summary
Executive support professional with over 20 years of experience in communication, reporting, and business management across various organisational sizes. Demonstrated success in quality auditing, tender writing, and marketing through an organised and efficient approach. Recent relocation back to Ireland, after 12 years in Australia, highlights adaptability and cultural awareness.
Overview
20
20
years of professional experience
Work History
Executive Assistant
Tronox Mining Australia
Bunbury
01.2017 - 12.2024
- Diary Management for Director of Southern and Eastern Operations.
- Drafted, reviewed, and circulated communications for Director and Senior Leadership Team.
- Organised meetings, prepared necessary documents, and handled logistical arrangements.
- Compiled daily, weekly, and monthly production reports for performance tracking.
- Recorded meeting minutes, formulated action points, and circulated accordingly.
- Consolidated information for presentations, town hall events, and newsletters.
- Assisted Land Development Team with regulatory compliance and risk management.
- Coordinated domestic and international travel arrangements for Director and Senior Leadership Team.
- Conducted research on various topics as requested by executives or senior management personnel.
Quality Manager/ Business Support Officer
Harley Dykstra Planning and Survey Solutions
Bunbury
05.2013 - 01.2016
- Oversaw alignment of Company Quality Policy and procedures with ISO 9001 standards.
- Reviewed existing quality assurance policies to identify improvement opportunities.
- Conducted internal audits ensuring compliance with ISO 9001 requirements.
- Created and managed digital Quality Management System, driving ongoing enhancements.
- Ensured effective document control practices across all locations.
- Facilitated employee training for proficiency in Quality Management System usage.
- Collaborated with external auditors during ISO audits and addressed non-conformances.
- Assisted Executive Director with administrative tasks including meeting coordination and report preparation.
Executive Assistant/ Marketing Controller/ Tenders Manager
Lynas Foodservice
Coleraine
11.2007 - 02.2013
- Increased new business opportunities, securing nearly €2 million in revenue in my last year, while maintaining market share.
- Coordinated tender writing by gathering and presenting all necessary documentation for submission.
- Supported the organisation of major food shows and regional road shows to enhance company visibility.
- Managed company branding, advertising, and promotional materials for various events.
- Monitored sales volume and profitability of monthly promotions, reporting findings to senior management.
- Liaised with suppliers, customers, and auditors on quality control issues to ensure compliance.
- Assisted HR with recruitment advertising, interviewing, and onboarding of sales development managers.
- Supported Managing Director with reporting, meeting organisation, and communication management.
Underwriter/ Sales Support Clerk
Renault Financial Services
Belfast
03.2005 - 08.2007
- Underwrote HP Motor Finance proposals, personal loans, and corporate proposals.
- Reviewed finance documents and converted deals accurately and efficiently.
- Organised CHAPS transfers to ensure timely transactions.
- Chased and reconciled debts for outstanding deals to maintain cash flow.
- Advised dealerships on Renault insurance products to enhance offerings.
- Trained and coached new staff to improve team performance.
Education
Higher diploma - Quality Management
Line Management Institute of Technology
Fortitude Valley, QLD01.2016
Higher diploma - Business Management
Chartered Institute of Management
Northern Ireland11.2007
Bachelor's degree - Business Studies
Queen's University Belfast
Belfast, County Antrim05.2004
Skills
- Microsoft Office Proficiency
- Organisational Skills
- Time Management
- Communication Skills
- Presentation Preparation
- Quality Auditing and Assurance
- Reporting
- Executive Support
References
References available upon request.
Timeline
Executive Assistant
Tronox Mining Australia
01.2017 - 12.2024
Quality Manager/ Business Support Officer
Harley Dykstra Planning and Survey Solutions
05.2013 - 01.2016
Executive Assistant/ Marketing Controller/ Tenders Manager
Lynas Foodservice
11.2007 - 02.2013
Underwriter/ Sales Support Clerk
Renault Financial Services
03.2005 - 08.2007
Higher diploma - Quality Management
Line Management Institute of Technology
Higher diploma - Business Management
Chartered Institute of Management
Bachelor's degree - Business Studies
Queen's University Belfast
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