Fiona Kidney
Kinsale,Cork
Summary
Organised professional skilled in Microsoft Office, ERP systems, and payroll management. Utilises Sage 50 for invoicing, debt collection, and record keeping. Strong problem-solving abilities foster effective relationship management and enhance operational efficiency. Experienced in administrative roles, providing vital support in fast-paced environments while managing multiple priorities.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work history
Office Administrator
Quality Manufacturing Co. Belgooly
2024.11 - 2025.01
- Generated quotes and invoices to support accurate billing and timely payments.
- Implemented Xero CRM to improve data accuracy and client information access.
- Coordinated supplier quotes to keep purchasing within budget limits.
- Maintained office supplies to reduce costs and support smooth operations.
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
Accounts Administrator
Kevin O’Leary Group Bandon
2022.12 - 2024.11
- Produced weekly reports on time to support informed department decisions and efficiency.
- Built strong finance-team relationships to improve query resolution speed through clear communication.
- Supported year-end audits with detailed documentation to keep audit work running smoothly.
- Automated invoice workflows to streamline processing time and strengthen cash flow.
- Completed month-end reconciliations in depth to meet financial regulations and improve reporting accuracy.
- Collaborated with accountants for successful year-end closing procedures.
- Reconciled accounts and prepared month-end documentation for accurate reporting and recordkeeping.
- Addressed account inquiries and provided updated data from CRM software.
Grade III Clerical Officer
Cope Foundation, Communications and Fundraising Department
2020.01 - 2022.12
- Tracked income and expenditures, delivering monthly reports that clarified financial performance for informed decision-making.
- Coordinated cash handling processes, enhancing team adherence to protocols and ensuring transparency in donation management.
- Managed queries with a positive, solution-oriented approach, fostering a welcoming environment for donors and stakeholders.
- Streamlined donor platform management, enhancing account accuracy and improving donor engagement through timely updates.
- Generated insightful fundraising reports that revealed key trends, driving targeted strategies and substantial improvements in donation levels.
- Supported regulatory compliance for public fundraising, aligning practices with Guidelines for Charitable Organisations on Fundraising from the Public to safeguard donor trust.
Uniform Distribution and Management, Administration and Reception
Eli Lilly Kinsale (Contracted by Sodexo)
2013.10 - 2020.12
- Engaged staff daily to foster welcoming atmosphere and positive organisational culture.
- Engaged staff daily to foster a welcoming atmosphere and positive organisational culture.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Resolved access control issues through strong stakeholder relationships and maintained reception security.
- Manage filing system for access control forms for employees and contractors.
- Coordinate travel and visa support for employees attending on-site work.
- Analyse stock usage patterns to improve ordering and reduce cost.
- Maintain adequate supply levels by balancing forecasts with ordering decisions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Grade III Clerical Officer
Audiology Department, Health Service Executive (TTM Recruitment)
2010.10 - 2013.10
- Maintained accurate client records and prepared clinic rooms, supporting seamless operations and high standard of patient care.
- Streamlined appointment scheduling for the senior audiologist, improving clinic efficiency and reducing patient wait times.
- Coordinated with paediatric audiologist during clinics, enhancing service delivery and improving patient experience.
- Facilitated communication between audiologists and clients, fostering a welcoming environment that improved patient engagement and satisfaction.
- Conducted weekly stock takes and maintained inventory databases, supporting resource management and reducing operational discrepancies.
Education
The Bookkeeper Level 5 - Bookkeeping and Payroll
Cork College of FET Mallow
Cork 2026.02 - 2026.05
Bachelor’s Degree in Business Management Level 7 - Business
Cork Institute of Technology
Cork 2016.09 - 2018.05
Certificate in Business Studies Level 5 - Dental and Medical Receptionist Course
Cork College of Commerce
Cork 2009.09 - 2010.05
Advanced Certificate in Business Studies Level 6 - Tourism and Hospitality Studies
Cork Institute of Technology
Cork 2006.09 - 2008.05
Skills
- Microsoft Office
- ERP systems knowledge
- Payroll system expertise
- Sage 50 software operation
- Invoicing and debt collection
- Record keeping
- Organisational coordination
- Problem-solving strategies
- Relationship management
References
References available upon request.
Timeline
The Bookkeeper Level 5 - Bookkeeping and Payroll
Cork College of FET Mallow
2026.02 - 2026.05
Office Administrator
Quality Manufacturing Co. Belgooly
2024.11 - 2025.01
Accounts Administrator
Kevin O’Leary Group Bandon
2022.12 - 2024.11
Grade III Clerical Officer
Cope Foundation, Communications and Fundraising Department
2020.01 - 2022.12
Bachelor’s Degree in Business Management Level 7 - Business
Cork Institute of Technology
2016.09 - 2018.05
Uniform Distribution and Management, Administration and Reception
Eli Lilly Kinsale (Contracted by Sodexo)
2013.10 - 2020.12
Grade III Clerical Officer
Audiology Department, Health Service Executive (TTM Recruitment)
2010.10 - 2013.10
Certificate in Business Studies Level 5 - Dental and Medical Receptionist Course
Cork College of Commerce
2009.09 - 2010.05
Advanced Certificate in Business Studies Level 6 - Tourism and Hospitality Studies
Cork Institute of Technology
2006.09 - 2008.05