Fiona Kelly
Ballinasloe,Ireland
Summary
A dedicated professional with a strong ability to relate to individuals at all levels, fostering open and honest communication. Demonstrates reliability and commitment to completing tasks successfully, consistently going the extra mile. Thrives in team environments, recognising their importance for continuous improvement and healthy work relationships. Proficient in computer applications including Excel, Microsoft Word, and PowerPoint, with a proven track record of meeting targets through strategic use of weekly reports. Expanded knowledge in customer service and people management, appreciating their versatility through diverse work experiences.
Overview
14
14
years of professional experience
2029
2029
years of post-secondary education
Work history
Senior HR Generalist
Surmodics Inc.
Ballinasloe
2015.05 - 2026.03
- Provide HR support to a range of business partners including Operations, Quality, R&D, Engineering, Supply Chain and Administrative functions.
- Established forum to coach managers on a range of people focused topics including performance management and development planning, leadership behaviours, and talent calibration process.
- Manage grievance, disciplinary and appeals procedures to a satisfactory outcome including improving conflict resolution and performance issues.
- Identify, design, communication and implementation of HR policies to support and help achieve business goals and ensure effective communication of HR policies and programmes to colleagues.
- Lead HR projects in line with Company Priorities.
- Lead the introduction of employee engagement initiatives across the site and supported managers through action planning process.
- Introduced attendance management initiative including wellbeing programmes such as EAP and Wellbeing Calendar.
- Recruitment and selection for all positions including onboarding and offboarding.
- Involved in the acquisition of Vetex Medical to Surmodics in 2021 due diligence, colleague communication.
- Executed downsizing programme in 2021/2022/2023 due to reduction in supply requirements / transfer of projects to headquarter in Eden Prairie, resulting in nearly 30 layoffs including redundancy.
- Absence management, including partnering with Occupational Health to ensure cohesive attendance management.
- Coordinates further education training and individual development planning activities across the site.
- HR Internship mentorship (2 direct reports).
- Advised and consulted with colleagues and line leaders in HR processes.
- Supported the business in driving Performance Management culture.
- Developed and monitored HR key performance indicators including turnover, absence, employee engagement.
- Suggest and implement process improvement initiatives.
- SME on HR systems including Time Management System (TMS / ADP), Halogen (Performance Management), Shine (Training), Greenhouse (Recruitment) & Smartsheet (streamlining HR processes).
- Management of Pandemic activities i.e. Covid
- Surmodics, Inc, a Minnesota-based multinational, is a leading provider of medical device and in vitro diagnostic technologies to the health care industry. Surmodics has a world-class balloon catheter design, development, and manufacturing facility, located in Ballinasloe. The site now has full vertical integration including, precision extrusion, balloon forming, catheter assembly, braiding, hydrophilic coating and drug delivery capability.
- Job Role: Senior HR Generalist (promoted in January 2017 /2022)
Human Resource Assistant / Training coordinator for Munster Joinery Ltd
O’Donoghue – Ring Hotel Group
Killarney, Co. Kerry
2014.07 - 2015.05
- Ensuring payroll for the Four Hotels is processed accurately and timely each week. Approximately 250-300+ staff in the peak season.
- Responding to all payroll queries, Holiday Requests / Entitlements, New starters, issuing P45’s / P60’s/P21 forms, processing Commission / Travel Expenses and Bike to work scheme.
- Assist the HR manager with work place employee grievances / dismissals / case investigations and disciplinary actions.
- Required to travel to the UK where the sister company Munster Joinery is located, to complete HR duties there. Complete “GPS Tracking Report’s” for the Transportation sector in the UK. Manual Handling certification of current employees.
- User expert on maintaining the Time Management System (TMS) - Employee Database for HR records.
- Conducting interviews, recruitment and selection of employees for the various Hotel Departments.
- Conducting appraisals with employees along with their manager.
- Representing the HR Department at weekly management meetings.
- Preparing weekly Productivities reports.
- Managing an excel database of all CV application’s i.e. Mail Merge.
- Issuing letters i.e. social welfare, references and general employee letters.
- Managing weekly rosters, organisation of staff to fulfill requested shifts.
- Other ad – hoc duties including responding to emails, managing online job sites – Indeed Jobs, Jobs.ie, filing employee’s paperwork etc.
- Conducting new employees to the Company and carrying out new hire / manual handling training.
- Implemented “Employee of the Quarter” to the Company (introduced / designed the criteria).
- Responsible for recording incidents as they occur.
- Designing Job Descriptions for the various Hotel Departments.
- A collection of Kerry’s finest hotels; family owned professional managed.
- Job Role: Human Resource Assistant / Training coordinator for Munster Joinery Ltd
Food and Beverage Assistant
The Doyle Collection Hotel Group –The Kensington 4* Hotel
London
2012.06 - 2012.12
- Returned to Ireland, Seven months college placement completed
- Reason for leaving: Returned to Ireland, Seven months college placement completed
Education
Certificate In Project Management Diploma - Grade IPMA
Institute of Project Management
Diploma in HRM - Managing and Coordinating the Human Resource Function, Electives in Reward Management / Employee and Industrial Relations
National College of Ireland
GalwayCertificate in HRM - undefined
National College of Ireland
GalwayBachelor of Honours Hotel and Catering Management - Hotel and Catering Management
Galway-Mayo Institute of Technology
High School - undefined
St. Brigid’s Vocational School
Loughrea, Co. Galway 2004.01 - 2010.01
Skills
- I have the confidence to relate to people at all levels, I’m friendly, open and honest in my communications
- I’m dedicated to ensure a job is completed successfully and reliable do that little bit extra on each job
- I like working part of a team, its vitality important for continuous improvement and good for healthy work relationships
- Gained the ability to meet targets through the use of weekly reports etc
- Efficient on computers – daily use of Excel / Microsoft word and PowerPoint / systems
- I have expanded my knowledge of customer service / people management and developed an appreciation of how versatile it can be through my work experiences
Hobbies and Interests
I have a keen interest in many sporting activities especially in camogie and GAA., I like to go walking, and outdoor activities to keep fit and healthy.
Accomplishments
- Junior Home Economics student of the year (2007).
- Won all Ireland trophies for camogie, volleyball and for pioneer soccer.
- Participated in BT young scientist exhibition (2008).
- Won employee of the month in the Kensington Hotel, London (2012).
- Certified to Train Manual Handling (Fetac level 5) to employees in the workforce (2014).
- Clean full driving license (2015).
- CIPD accredited member (2015).
- Received CEO Award / Culture Creators Awards with Surmodics Inc. (2016/2021/2022).
- Mental Health First Aid Certificate (2021).
- Ibec accredited courses each year.
Disclaimer
Referees available on request. Signed: Fiona Kelly Date: 2023-09-24 ‘Firm worker, enthusiastic with high-quality organisation skills and the ability to achieve goals set; motivated by successful results.’
Timeline
Senior HR Generalist
Surmodics Inc.
2015.05 - 2026.03
Human Resource Assistant / Training coordinator for Munster Joinery Ltd
O’Donoghue – Ring Hotel Group
2014.07 - 2015.05
Food and Beverage Assistant
The Doyle Collection Hotel Group –The Kensington 4* Hotel
2012.06 - 2012.12
High School - undefined
St. Brigid’s Vocational School
2004.01 - 2010.01
Diploma in HRM - Managing and Coordinating the Human Resource Function, Electives in Reward Management / Employee and Industrial Relations
National College of Ireland
Certificate in HRM - undefined
National College of Ireland
Bachelor of Honours Hotel and Catering Management - Hotel and Catering Management
Galway-Mayo Institute of Technology
Certificate In Project Management Diploma - Grade IPMA
Institute of Project Management