Fiona Kelly

Managed physical store operations and facilitated online order processing and return procedures.

Identified and responded promptly to customer needs.

Demonstrate flexibility to support key events such as Christmas, sales, bank holidays, and stock-take.

Remerchandise and redesign the shop floor and window display.

Implemented a proactive approach in efficiently managing tasks and promptly resolving sales floor issues.

Successfully managed team's workload and coordinated tasks to meet company expectations

• Encourage pupils' participation in social and academic processes.
• Regularly attended staff meetings for updates and insights, consistently completed monthly observations to track progress, and compiled thorough learner journals to assess children's development.
• Supported and supervised children while boarding and alighting school buses, including occasional travel as a guardian.
• Provided support in maintaining health and safety by assisting with clothing, feeding, toileting, and general hygiene.
• Supported out-of-school visits, walks, examinations, and related activities.
• Supervise pupils during assembly, recreational, and dispersal periods.
• Aided with classroom organization and setup.

• Maintained an up-to-date awareness of product features and specifications.
• Achieved high standards in customer care and service.
• Managed the organization and supervision of stock housekeeping, merchandising, and presentation.
• Focused on maintaining security awareness and controlling stock loss.
• Utilized effective resource management techniques to oversee the sales floor.
• Set and maintained high standards to meet company goals.
• Assigned and monitored task delegation to meet deadlines.
• Demonstrated exemplary leadership skills and motivated the team through personal example.

• Monitored inventory levels and placed orders to restock shelves.
• Recruited, trained and supervised new employees.
• Planned special promotions or discounts based on market trends.
• Developed strategies to maximize sales and profitability.
• Resolved customer complaints in a timely manner.