Summary
Overview
Work History
Skills
Timeline
Generic

Fidelma Davies

Dublin 17

Summary

Accomplished Retail Manager with a proven record at IKEA, driving annual sales beyond 30 million. Demonstrates expertise in targeted sales strategies and team leadership, successfully managing teams of up to 200. Known for enhancing operational excellence and implementing effective merchandising planning across high-profile stores. Aiming to leverage these skills to further elevate retail performance in a dynamic environment.

Overview

16
16
years of professional experience

Work History

Retail Manager

Dunnes Stores
Dublin , Dublin
11.2022 - Current
  • Selected and mentored dynamic employees to strengthen overall performance.
  • Established and supervised retail guidelines.
  • Engaged with customers to offer support and gather feedback for operational improvements.
  • Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
  • Developed cost-efficient budgets to enhance profitability.
  • Streamlined staff scheduling for consistent coverage during high traffic shopping periods.
  • Identified improvement areas after thorough analysis of data.
  • Generated comprehensive reports on sales performance, inventory management, and customer feedback.

Flagship Store Manager

Next
Dublin , Dublin
02.2020 - 11.2022
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted regular performance reviews to ensure staff members were meeting expectations and providing excellent customer service.
  • Reset the store to visual merchandising standards.
  • Delivered store reset, taking the store from no. 6 in the region to no. 1/2.
  • Reset warehouse processes, clearing 60k units of backlog.
  • Reset the team to meet customer and store needs.
  • Delivered store partial rebuild, while still trading, ensuring all health and safety measures were adhered to.

Senior Retail Manager

IKEA
Dublin , Ireland
05.2009 - 02.2020
  • I was part of the team to build and open the IKEA Dublin store.
  • I was part of the team that recruited over 700 coworkers to open the new store.
  • Monitored inventory, cash, and payroll processes to keep location running smoothly.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Monitored competitors and market trends to adapt strategies and maintain competitiveness.
  • project managed rebuilds of many areas, launched new services, and rolled out new scheduling system instore,
  • managed store within stores across IKEA, delivered sales in excess of 30 mil pa,
  • managed teams of 50 to 200 team members,

Skills

  • Targeted Sales Strategies
  • Product Pricing Strategy
  • Merchandising Planning
  • Recruitment Strategy Development
  • Retail Growth Strategy
  • Performance Metrics Reporting

Timeline

Retail Manager

Dunnes Stores
11.2022 - Current

Flagship Store Manager

Next
02.2020 - 11.2022

Senior Retail Manager

IKEA
05.2009 - 02.2020

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Fidelma Davies