Fiachra O’Dwyer
Swords,Ireland
Summary
Diligent and aspiring individual with meticulous attention to detail. Proven success adapting to different procedures while adhering to company standards. Background in maintaining financial records and meeting strict deadlines.
Overview
10
10
years of professional experience
Work history
Accounts assistant & Admin
GH Energy Rentals Ltd.
The Ward, Ireland
2022.08 - Current
- Assisted with processing invoicing and purchase orders.
- Helped create contracts to formalise agreements.
- Supported resolution of customer queries and complaints.
- Conducted bank reconciliation and managed accounts effectively.
- Established customer accounts for new clients.
- Aided event management activities for smooth execution.
- Administered payroll for employees on a weekly basis.
- Compiled plant lists for operational awareness.
- Facilitated accurate customer and supplier payments.
- Managed employee working visas through EPMS.
- Utilised Sage software, Excel, Outlook, e-logbooks, Word, and Syrinx for various tasks.
Accounts/Bookkeeping
TLS- Technical Lighting services Ltd.
Dublin, Ireland
2021.01 - 2022.06
- Assisted clients with correspondence regarding repair quotes.
- Compiled and marked up Excel spreadsheets for repair estimates.
- Processed invoices for repairs using Sage 50 and Sage Cloud.
- Reconciled bank statements by managing payments and receipts.
- Addressed day-to-day business queries effectively.
Sales Assistant
Dunnes Stores(Swords)
Dublin, Ireland
2021.02 - 2021.04
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Built strong relationships with regular customers for repeat business.
- Conducted daily inventory checks to manage stock levels accurately.
- Managed till operations smoothly, reducing waiting time for customers.
- Trained new staff members, fostering a supportive working environment.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
Construction worker
Construction (Griffith Avenue)
Dublin, Ireland
2021.01 - 2021.02
- Assisted in slabbing existing walls and insulating newly constructed extensions.
- Executed precise measurements and slab cutting to ensure accuracy.
- Acquired familiarity with various tools including nail guns, screw guns, impact drivers, circular saws, and hand saws.
Customer Service Assistant/ Cashier
Dunnes Stores(Portmarnock)
Portmarnock, Leinster
2018.01 - 2020.01
- Managed sales transactions as a cashier, handling cash and card payments.
- Provided excellent customer care and support in a busy retail environment.
- Assisted at the customer service desk by answering phones and addressing customer complaints.
- Processed refunds and exchanges efficiently.
- Handled cash responsibly, balancing tills and managing the lotto machine.
- Followed security protocols while dealing with the cash safe and cash office.
Office Admin
Joynt & Crawford
2018.03 - 2018.07
- Assisted in daily administrative and secretarial tasks within a busy legal firm.
- Performed photocopying, filing, and scanning duties to support office operations.
- Coordinated and distributed daily post to ensure timely communication.
- Created court booklets and court packs to facilitate legal proceedings.
Waiter
Jaipur– Malahide-Restaurant
2016.05 - 2017.01
- Greet customers and show them to their seats upon entry.
- Take orders in person and over the phone.
- Process credit card and cash payments efficiently.
- Assist colleagues and communicate with management to enhance customer satisfaction.
- Maintain cleanliness and organisation of work environment.
- Ensure all customer requirements are addressed promptly.
Barman
O’Dwyers Bar & Grill
2016.01 - 2016.04
- Employed as a bartender in my local pub/ grill
- Worked during my studies in college as a part time employee
- Dealing with customers and cash on a regular basis
- Ensuring customer satisfaction
- Communication was a key factor
Education
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Portmarnock Community School (PCS)
St. Helens, Portmarnock
Civil Engineering
TUDublin (Dublin Institute of Technology)
Certification - BIM Level 2
DID- Dublin Institute of Design
Skills
- Discretion and confidentiality
- Attention to Detail
- Order processing
- Reporting and documentation
- Contract review
- Payroll understanding
- Problem-solving
- Knowledge of
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Thesaurus Payroll
Sage 50 & Sage 200 & Sage Cloud
Syrinx
CAD
BIM 3D Modelling
Interests
Football, GAA, Hurling, Airsoft and Professional Gaming
Affiliations
- Rugby
- Model Building
- Strategy Games
- Light Novels
References
References available upon request.
Timeline
Accounts assistant & Admin
GH Energy Rentals Ltd.
2022.08 - Current
Sales Assistant
Dunnes Stores(Swords)
2021.02 - 2021.04
Accounts/Bookkeeping
TLS- Technical Lighting services Ltd.
2021.01 - 2022.06
Construction worker
Construction (Griffith Avenue)
2021.01 - 2021.02
Office Admin
Joynt & Crawford
2018.03 - 2018.07
Customer Service Assistant/ Cashier
Dunnes Stores(Portmarnock)
2018.01 - 2020.01
Waiter
Jaipur– Malahide-Restaurant
2016.05 - 2017.01
Barman
O’Dwyers Bar & Grill
2016.01 - 2016.04
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Portmarnock Community School (PCS)
Certification - BIM Level 2
DID- Dublin Institute of Design
St. Helens, Portmarnock
Civil Engineering
TUDublin (Dublin Institute of Technology)