Francis Hennessy
Cork,Cork
Summary
Resourceful and adaptable retail,logistics,production,warehouse Manager with over 16 years of experience in supervisory management with extensive experience in scheduling, staff training, protocol development and team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution with Hands-on Hotel Maintenance and logistics, production management.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Senior Maintenace engineer
Montenotte hotel
Cork
06.2023 - Current
- Coordinated preventive maintenance and safety training with onsite managers regulatory agencies to reduce risk
- Completed audits and checks to secure office compliance with current legislation
- Responded to emergencies by coordinating appropriate resources and services to keep everyone safe
- Recruited and mentored new maintenance staff to build a workforce and improve performance
- Liaised with government and local authorities to maintain legal compliance
- Oversaw building improvements to update facilities
- Managed building and system start-up to accomplish project goals, specifications, and contract requirements
- Performed HVAC maintenance, repaired electrical systems and managed building automation systems
- Planned maintenance activities follow budget, building use needs and operational requirements to maintain high standards
- Supervised external facility contractors for service consistency and standards
- Maintained records of payments, vendor pricing, energy usage and activity reports to update accounts
- Established and adjusted control systems to provide operations sequence falls in line with commissioning requirements
- Managed day-to-day maintenance operations maintaining a functional, clean and professional environment
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance
- Solved problems and offered solutions to maintain and satisfy facility users
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements
- Prepared monthly and yearly management reports to present key facility statistics
- Managed day-to-day communication with maintenance contractors and service providers, acting as principal site contact
- Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency
- Developed and implemented operations manuals, policies and procedures and maintenance programs schedules
- Established and maintained professional working relationships with all employees and contractors
- Responded promptly to call-out Rota for out-of-hours emergency response
- Carried out electrical and mechanical fault-finding inspections and repairs per company requirements
- Led investigations into system issues and planned fixes to minimize downtime and control costs
- Carried out all PPMs and reactive works on site to help reserve property conditions and prevent problems from occurring
- Assisted with outside contractor security when brought in to install or service equipment
- Tracked departmental costs and expenditures to meet budgetary goals
- Monitored facility operations, employee tasks and performance to enforce adherence to safety standards
- Delegated tasks to enable employees to efficiently manage resources
- Kept records of repairs and adjustments to help prevent future issues
- Implemented improved training procedures to better develop new personnel.
- Liaised with contractors and third parties to facilitate specialist maintenance.
- Carried out scheduled preventative maintenance requests on all machines, processes and assembly lines.
- Upheld proactive approach to health and safety practices for safe, secure working environment.
- Helped to reduce carbon footprint by efficient utilisation of energy usage and waste disposal.
Night Shift Manager
Fastway couriers
Cork
05.2021 - 10.2022
- Strictly adhered to health and safety guidance for optimal compliance
- Worked with tireless enthusiasm and energy to sort and process 10,000+ parcels nightly
- Loaded and offloaded trailers safely and responsibly, minimizing parcel damage risk
- Scanned parcels with speed and accuracy to consistently meet daily sorting targets
- Checked parcel labelling ensuring address details were clear and legible for smooth onward processing
- Operated hand-held scanners effectively
- Sorted parcels on conveyor belts with care and precision, ensuring safe, accurate processing
- Used excellent communication and teamwork abilities to enhance overall department performance against daily sorting targets
- Sorted mail into correct county, city, street, and house order, ready for carrier pickup
- Ensured alignment by reconciling shipment data between multiple systems
- Identified savings by removing unnecessary steps in logistics process
- Complied with legal, health and safety and import and export regulations
- Managed, coached, and developed high performing team to meet business objectives
- Set departmental KPIs and reviewed ongoing performance of direct reports to meet confirmed carrier compliance with company policies and procedures for product transit or delivery business objectives
- Carried out thorough commercial and operational risk management, maintaining error-free freight operations
- Demonstrated outstanding planning and organizational skills to effectively manage high-volume freight logistics
- Generated reports displaying supply chain data to help management with revenue forecasting
- Maintained freight rate databases to assist supply chain personnel with identifying economical modes of transport for different consignments
- Investigated late delivery reports by following shipping routes from pick-up to delivery to spot problems and verify customer claims.
CNC Machine Operator/Warehouse Manager
Glavloc Build systems
Cork
02.2018 - 02.2021
- Kept CNC machines in excellent, efficient, and safe working order by performing regular inspections, and performing maintenance where required
- Closely monitored CNC machine operations, ensuring machines continued to generate high-quality and accurate outputs
- Minimized material waste by thoroughly checking programmed cuts and measurements
- Produced various parts and tools from different resources including metal and plastic
- Operated CNCs to modify and finish pieces of varying material types, including metal, wood, and plastics
- Conducted in-depth quality inspections into finished products produced within CNC machines, ensuring products were produced accurately
- Operated and maintained both CNC milling and lathe machines
- Set up and programmed CNC lathe to construct modular timber wall components
- Efficiently attended to, fault-found and resolved CNC machine malfunctions during product development
- Selected proper tools and equipment to manufacture quality parts
- Managed preparation and loading of raw materials and parts onto CNC machines, ready for milling, grinding, or drilling
- Viewed and edited product dimensions and design using CAD software
- Conducted test runs on CNC machines before starting projects, ensuring machines worked properly and produced accurate results
- Set up and programmed CNC lathe to construct required components
- Assessed and evaluated finished products for quality control purposes
- Followed safety guidelines and best practices when removing and disposing of swarf
- Optimized machinery performance by calibrating according to prescribed standards and specific project needs
- Understood and carried out routine and complex jobs with robust specifications and requirements.
- Detected machine malfunction and made corrections to mitigate non-conformance.
- Produced components in alignment with quality high standards and specifications.
- Conducted troubleshooting to determine and resolve operating errors.
Production Manager
Forge Hill recycling
Cork
02.2016 - 01.2018
- Developed measures to improve production methods, equipment performance and quality
- Enforced culture of lean manufacturing and continuous improvement while providing operational leadership
- Optimized team performance by articulating growth objectives and operating plans
- Cleaned warehouse floor daily and removed hazards to prevent injuries to self and other staff members
- Ensured profitable operations, conducting market research, and reviewing production and sales costs
- Created workforce planning and development models to inform quarterly scheduling and processes
- Identified staffing and capital needs, collecting relevant data to facilitate decision-making
- Monitored manufacturing variances to resolve product process and equipment problems
- Improved operations by diligently maintaining safety and quality standards
- Trained, mentored, and counselled employees to develop high-performance teams
- Collaborated with engineering team to adjust and modify production equipment
- Established and maintained clear production procedures, job roles and quality assurance guidelines
- Guaranteed efficient operations, coordinating requirements with material handling and technical functions.
- Supervised production schedules and production quality for timely delivery
- Directed and motivated over 35 production staff.
- Reviewed and analysed production performance indicators and requirements to maximise output quality.
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Coached employees in developing and achieving individual performance goals.
- Implemented staff training and development to improve team expertise and performance.
Team Leader
Tesco Ireland
Cork
01.2006 - 07.2015
- out-of-dateeplenished stock regularly to maintain plentiful, visually appealing product displays
- Checked product date codes and quality standards, maintaining fresh, saleable produce across shop floor displays
- Packed and stacked items safely and securely, minimizing damage risk to ensure customer satisfaction
- Kept shop floor areas spotlessly clean and tidy, maintaining excellent hygiene standards and reducing accident risks
- Removed out of date items from sales floor displays, adding reduction labels or disposing of non-saleable goods
- Processed incoming deliveries quickly and accurately, enabling timely stock replenishments ahead of store opening
- Picked and packed produce for deliveries, working with due care to maintain item quality.
- Resolved employee relations issues and navigated disciplinary proceedings.
- led shifts and motivated team to drive sales.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- I followed opening, closing and shift changeover procedures for seamless operations.
- Led a team of 12 to achieve KPI targets and successfully complete assigned projects.
- Delegated tasks to make the best use of individuals' skills.
- Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
- Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
- Analysed sales figures, identifying areas to improve and implementing remedial action.
Education
GCSEs - General Leaving Cert
Nagel College Cork
Cork 09.1999 - 06.2005
Skills
- Supply chain management
- Logistics coordination
- Safety standards and regulations
- Team building
- Knowledge of Bsolid/Autocad construction software
- Problem-solving
- Business projection management
- preventive maintenance management
Additional Information
I am passionate and very focused on radio broadcasting. From the early age of 15 years I experimented with learning RF with a CB radio and began to experiment with antenna design and radio modification. I have in-depth self-taught knowledge of RF broadcast/receive apparatus. along with spectrum measurement
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Senior Maintenace engineer
Montenotte hotel
06.2023 - Current
Night Shift Manager
Fastway couriers
05.2021 - 10.2022
CNC Machine Operator/Warehouse Manager
Glavloc Build systems
02.2018 - 02.2021
Production Manager
Forge Hill recycling
02.2016 - 01.2018
Team Leader
Tesco Ireland
01.2006 - 07.2015
GCSEs - General Leaving Cert
Nagel College Cork
09.1999 - 06.2005
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