Fezile Ndzinisa
Dublin,Ireland
Summary
Dedicated professional with a strong work ethic (can-do attitude) and exceptional communication skills, adept at providing outstanding customer service. Demonstrates proficiency in cash handling, stock counting, and floor cleaning. Known for strong empathy and professionalism, excels in both independent work and team environments. Committed to maintaining high standards of cleanliness and efficiency while pursuing opportunities for career advancement in customer-focused roles.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work history
Sales Assistant/Customer Service
Mdzabuko Investment
Manzini, Swaziland
2022.01 - 2025.08
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured workspace was organized and clean
- Improved customer service by efficiently handling queries and complaints.
- Ensured customer satisfaction by providing excellent customer service.
- Dusted countertops, ceilings and furniture for pristine environment.
Reader/Scriber
Enjabulweni School
Manzini, Swaziland
2025.05 - 2025.07
- Consistently arrived at work on time and ready to start immediately.
- Read and scribed for students (ages 10-18) who were not capable of writing exams independently.
- Increased students results
Education
Bachelor of Arts - Businesss
Holmes Institute
Dublin, Ireland 2025.09 - 2028.09
Higher National Diploma - Business, Economics, History, English, Quantitative Reasoning
Enjabulweni High School
Manzini, Eswatini 2013.01 - 2024.11
Skills
- Exceptional communicator
- Cash handling
- Floor cleaning
- Knowledge of cleaning products
- Strong empathy
- Customer Service
- Professionalism
- Strong work ethic
- Sweeping
- Works well independently
- Team player
- Stock counting
- Load and Offload
Affiliations
- Football, Hiking, Reading, Gym/Fitness
Accomplishments
- St. John First Aid Course (August 2023) - email: stjohnswazi@yahoo.com
- Most improved basketball player (November 2023), Best basketball defender
(November 2024)– email: sports@enjabulweni.ac.sz - Community Service (April 2022) – SAWS (Swaziland Animal Welfare Society)
email: info@saws.org.sz
Languages
English
Native
Timeline
Bachelor of Arts - Businesss
Holmes Institute
2025.09 - 2028.09
Reader/Scriber
Enjabulweni School
2025.05 - 2025.07
Sales Assistant/Customer Service
Mdzabuko Investment
2022.01 - 2025.08
Higher National Diploma - Business, Economics, History, English, Quantitative Reasoning
Enjabulweni High School
2013.01 - 2024.11