Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Timeline
Generic
Fernando Fernandes

Fernando Fernandes

Arklow,County Wicklow

Summary

Experienced hospitality professional with extensive expertise in fine dining service, customer satisfaction management, and high-volume dining environments.

Demonstrates exceptional interpersonal skills, adaptability, and a positive attitude while excelling in upselling techniques, food and wine pairing, and effective communication.

Proficient in restaurant software utilisation, POS systems, and food hygiene protocols, with a proven track record of delivering outstanding dining experiences through meticulous table preparation and meal recommendations.

Committed to maintaining the highest standards of professionalism and reliability while fostering team collaboration to achieve operational excellence.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues.

Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 20 years of fine dining experience.

Demonstrates profound commitment to enhancing hospitality experiences

Overview

32
32
years of professional experience
3
3
years of post-secondary education

Work history

Waiter

Arklow Bay Hotel
Arklow, County Wicklow
05.2025 - Current

Reference - Restaurant Manager Nuno Pessoa 00351914767778

Waiter

Mullingar Park Hotel
Mullingar, County Westmeath
09.2022 - 03.2025

Waiter

Luvida Restaurant Navan
Navan, Meath
09.2021 - 09.2022

Waiter

Hotel Palácio
Estoril, Portugal
01.2019 - 08.2021

Waiter

Nacarat Restaurant
Amsterdam, Holland
12.2017 - 12.2019

Waiter

Hayfield Manor Hotel
Cork, County Cork
02.2015 - 11.2017

Waiter

The Shelborne Hotel
Dublin, Leinster
10.2014 - 03.2015

Waiter

Black Bush Golf Restaurant
Dunshaughlin, Meath
10.2013 - 09.2014

Waiter

Country Club and Sibin Restaurant
Dunshaughlin, Meath
11.2012 - 09.2013

Waiter

Hotel Inglaterra
Estoril, Portugal
02.2010 - 10.2012

Waiter

Restaurante Lusitânia
Portimão, Portugal
01.2000 - 01.2010

Waiter

Celebrity Cruises
Miami, USA
09.1993 - 10.1999

Education

A-Levels - Hospitality

Escola Superior de Hotelaria e Turismo do Estoril
Estoril
09.1990 - 07.1993

Skills

    Hospitality expertise
    Multilingual communication
    Fine dining service
    Customer satisfaction management

    Upselling techniques

    Product knowledge

    Effective communication

  • Adaptability
  • Team collaboration
  • Dining etiquette knowledge
  • Meal recommendation
  • Patient and calm nature
  • Friendly disposition
  • Restaurant software utilisation
  • Serving techniques
  • High-volume dining
  • POS Systems
  • Menu memorisation
  • Upselling
  • Food and wine pairing
  • Highly responsible and reliable
  • Food Hygiene Certificate
  • Cleaning requirements
  • Exceptional interpersonal skills
  • Efficient under pressure
  • Strong wine knowledge
  • Positive attitude
  • Professional demeanour
  • Table service
  • Punctuality
  • Table preparation
  • Positive and approachable
  • Food safety understanding
  • Effective sales techniques
  • Food hygiene protocol
  • Table setting
  • Order taking
  • Table check-ins
  • Fine dining experience
  • Dining room setup
  • Clear communication
  • Customer feedback handling

Languages

English
Fluent
French
Upper intermediate
Portuguese
Native
Spanish
Advanced
German
Beginner

Affiliations

  • Drones, GoPro, Filming, Edition e Productor,

Timeline

Waiter

Arklow Bay Hotel
05.2025 - Current

Waiter

Mullingar Park Hotel
09.2022 - 03.2025

Waiter

Luvida Restaurant Navan
09.2021 - 09.2022

Waiter

Hotel Palácio
01.2019 - 08.2021

Waiter

Nacarat Restaurant
12.2017 - 12.2019

Waiter

Hayfield Manor Hotel
02.2015 - 11.2017

Waiter

The Shelborne Hotel
10.2014 - 03.2015

Waiter

Black Bush Golf Restaurant
10.2013 - 09.2014

Waiter

Country Club and Sibin Restaurant
11.2012 - 09.2013

Waiter

Hotel Inglaterra
02.2010 - 10.2012

Waiter

Restaurante Lusitânia
01.2000 - 01.2010

Waiter

Celebrity Cruises
09.1993 - 10.1999

A-Levels - Hospitality

Escola Superior de Hotelaria e Turismo do Estoril
09.1990 - 07.1993
Fernando Fernandes