Felipe Silva Reis Soares

I joined the English Exchange Program to improve my English and gain multicultural experience.”

• Maintain cleanliness and organization in office areas, ensuring a welcoming environment for staff and visitors.
• Provide courteous and professional assistance to clients and employees when needed.
• Respond promptly to requests and ensure customer satisfaction with cleaning and maintenance services.
• Support a positive and safe workplace by following company hygiene and safety standards.
• Collaborate with team members to ensure high-quality service and attention to detail

• Analyzed medical prescriptions to ensure accuracy, safety, and proper dosage before dispensing.
• Dispensed oral oncology medications with precision and care, ensuring patient safety and full understanding of treatment procedures.
• Conducted personalized consultations with patients, providing education, guidance, and emotional support throughout their treatment journey.
• Built trusting relationships with patients and families through empathy, active listening, and clear communication.
• Collaborated with multidisciplinary teams to deliver high-quality, patient-centered care and ensure smooth coordination between departments.
• Demonstrated strong teamwork, problem-solving, and attention to detail in a high-pressure healthcare environment.
• Delivered exceptional customer service and cultural sensitivity when interacting with patients from diverse backgrounds.

• Provided professional and friendly customer service, ensuring each client received accurate information and personalized care.
• Conducted analysis of medical prescriptions to guarantee accuracy, safety, and compliance with healthcare regulations.
• Dispensed prescription and over-the-counter medications, ensuring patients fully understood proper usage and precautions.
• Managed sales of medications and healthcare products, consistently meeting customer service and performance goals.
• Trained and supervised team members, promoting teamwork, professionalism, and excellent service standards.
• Oversaw the organization of the pharmacy, maintaining a clean, efficient, and compliant work environment.
• Monitored inventory control, stock levels, and proper documentation in line with company and legal requirements.
• Delivered personalized consultations and health advice, ensuring empathy, confidentiality, and trust in every interaction.