Felipe Ciola
Dublin,Ireland
Summary
Dynamic and multilingual sales professional with extensive experience in business development, account management, and strategic planning across diverse industries. Eager to leverage expertise in client engagement, solution selling, and market expansion to drive strategic growth and client success at LinkedIn as a Regional Account Manager focused on the LATAM region.
Overview
13
13
years of professional experience
Work History
Business Development Manager
Clayton Hotel Ballsbridge
Dublin
2023.07 - Current
- Orchestrated a team-focused approach to surpass sales objectives, significantly increasing corporate account penetration and revenue growth
- Designed and implemented strategic sales plans that consistently exceeded set targets by 12%, enhancing client acquisition and retention
- Fostered high-profile relationships through direct engagement at international trade shows, contributing to sustained business expansion
- Utilized data-driven strategies to improve decision-making and optimize sales processes, resulting in enhanced profitability and client satisfaction.
Sales Executive
Staycity Group
Dublin
2022.06 - 2023.07
- Managed and grew national corporate accounts through effective relationship-building and client service strategies
- Executed detailed sales forecasts and reports, contributing to a data-oriented approach to sales strategy and operations
- Recognized for leading the Dublin team to achieve the best groups revenue in 2022 and the first quarter of 2023.
Reservation Sales Agent
Staycity Group
Dublin
2020.01 - 2022.06
- Enhanced sales capabilities by streamlining reservation processes and supporting the sales team with lead generation and client management
- Developed and nurtured client relationships, facilitating seamless sales operations and enhanced customer satisfaction.
Sales Account Executive (Temporary Contract)
Oscars International Language School
Dublin
2017.06 - 2018.08
- Managed key account logistics, ensuring efficient scheduling and communication, aligning with broader sales objectives and organizational goals.
Auditor
Temple Bar Hotel
Dublin
2017.03 - 2017.09
- Led front-desk operations and audit processes, improving operational efficiency and guest satisfaction during my tenure.
Administrative Assistant, Sales
CI Company
Dublin
2012.03 - 2017.01
- Achieved top sales results in 2013 through innovative customer engagement and comprehensive market analysis.
Trainee as Administrative Sales Support
Ambev
Brazil
2011.02 - 2012.03
- Supported sales management teams across various regions, enhancing the overall administrative and operational efficiency.
Education
Bachelor of Business in International Business -
Dorset College Dublin
Bachelor in Hotel Management - undefined
Laureate International Universities – UAM
Skills
- Multilingual: Fluent in English, Portuguese, and advanced Spanish
- Proficient in CRM software, including Salesforce and Microsoft Office Suite
- Strong analytical skills and experience in forecasting and market analysis
- Expertise in relationship building and client account management
- Proven ability to negotiate and persuade at all organizational levels
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Accomplishments
- Led Clayton Hotel Ballsbridge to a 23% increase in corporate and GDS bookings, significantly surpassing the initial target.
- Awarded for achieving the best sales results at CI Company in 2013.
- Recognized for highest groups revenue in 2022 and Q1 2023 at Staycity Group (Dublin Team).
Languages
English
Proficient (C2)
Spanish
Intermediate
Portuguese
Fluent
Timeline
Business Development Manager
Clayton Hotel Ballsbridge
2023.07 - Current
Sales Executive
Staycity Group
2022.06 - 2023.07
Reservation Sales Agent
Staycity Group
2020.01 - 2022.06
Sales Account Executive (Temporary Contract)
Oscars International Language School
2017.06 - 2018.08
Auditor
Temple Bar Hotel
2017.03 - 2017.09
Administrative Assistant, Sales
CI Company
2012.03 - 2017.01
Trainee as Administrative Sales Support
Ambev
2011.02 - 2012.03
Bachelor of Business in International Business -
Dorset College Dublin
Bachelor in Hotel Management - undefined
Laureate International Universities – UAM
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