Motivated, results-driven, multilingual Psychology graduate with a strong foundation in leadership, team management, and operational excellence. Skilled in interviewing, hiring, and developing talent, with a proven ability to lead teams, make sound decisions, and drive consistent results. Recently ensured moderator quality and supported AI machine training for content moderation, improving processes and team performance. Experienced in conducting root cause analyses to resolve issues and enhance workflow efficiency. Passionate about continuous learning and committed to bringing a global perspective to work. Thrives in multicultural environments and eager to contribute to a multitude of roles.