Federica Bizzotto
Cassola, Vicenza
Summary
Highly-motivated Sales Manager and Customer Care manager with 7 years experience, in different markets, with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Spare Parts Specialist - Service Dept.
GEA Pasta, Extrusion and Milling Technologies - Pavan SPA division
Galliera Veneta (Padua)
12.2021 - Current
- Sales Service Manager of South America and South Italy customers.
- Researched and analyzed customer feedback to identify areas of improvement and assisted in developing strategies to increase customer satisfaction levels.
- Coordinated with Technical, Procurement and Production departments to ensure efficient workflow processes.
- Offers presentation and proposal with technical offices support and daily orders management from data entry to goods delivery.
Area Sales Manager
Alessi Domenico S.p.A
Bassano Del Grappa, Vicenza
06.2017 - 11.2021
- Planned, developed and implemented sales strategies of EMEA, APEC and Russia markets.
- Conducted market researches to identify customer needs and trends to determine areas of improvement for the organization.
- Developed pricing policies and negotiated contracts with customers.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Created detailed reports on regional sales performance for management review.
Education
Bachelor's Degree in Linguistic Mediation, Foreign Languages -
University of Padua
Padua, Italy 10-2015
High School Diploma -
G.B.Brocchi
Bassano Del Grappa06-2010
Skills
- Strong communication
- Responsible
- Honesty
- Negotiation
- Goal-oriented
- Precision
- Team player
- Microsoft Office
- SAP
Certification
- Internal Auditor of Quality Management Systems (ISO 9001:2015)
Languages
Italian
First Language
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
French
Elementary (A2)
A2
Affiliations
INTERESTS : Swimming (athlete swimmer until 18 years old and swimming instructor), Skiing, Yoga to
Timeline
Sales Spare Parts Specialist - Service Dept.
GEA Pasta, Extrusion and Milling Technologies - Pavan SPA division
12.2021 - Current
Area Sales Manager
Alessi Domenico S.p.A
06.2017 - 11.2021
Bachelor's Degree in Linguistic Mediation, Foreign Languages -
University of Padua
High School Diploma -
G.B.Brocchi
- Internal Auditor of Quality Management Systems (ISO 9001:2015)
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