Faye Wheeler
Dublin,Ireland
Summary
Social Science graduate currently completing a Master of Public Policy, with a strong interest in equality and justice. I have experience from customer-facing and coordination roles in fast-paced environments, where I developed clear communication skills, adaptability and calm problem-solving. Having worked abroad, I am confident stepping into new environments and taking on responsibility, and I approach challenges in a thoughtful and reliable way.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Barista
Flat Out Coffee and Coworking Trim
2025.07 - 2026.02
- Daily operational workflows in a fast-paced customer environment
- Monitor stock levels and support inventory control processes
- Provide front-facing customer service to both café and coworking clients
- Maintain consistency, efficiency and quality during high-demand periods
- Adapt quickly to operational challenges while ensuring service standards
Activity Coordinator
Embassy Summer Malta
2025.06 - 2025.07
- Coordinated educational and cultural activities for international student groups
- Managed logistics, scheduling and safety compliance for excursions
- Supported senior management with daily operational planning
- Exercised judgement and decision-making in dynamic environments
- Communicated effectively with diverse stakeholders, including students, staff and external providers
Sales Assistant
Centra Athboy
2023.07 - 2025.04
- Processed high-volume transactions with accuracy and accountability
- Contributed to stock management, rotation systems and waste reduction
- Responded to customer queries and resolved issues efficiently
- Worked collaboratively in a team environment to maintain service standards
- Developed strong organisational and time-management skills
Waitress
Coffee Mine Navan
2019.05 - 2022.12
- Managed cash handling, bookings and multi-tasking in a busy service environment
- Addressed customer complaints professionally and constructively
- Delivered tailored customer engagement through attentive service
- Identified small process improvements to enhance overall service delivery
Education
Master of Public Policy -
University College Dublin
2025.01 - 2026.01
BSc Social Science - Sociology and Social Justice
University College Dublin
2021.01 - 2025.01
Erasmus Program - Sociology
University of Malta
2024.02 - 2024.06
Skills
- Communication: Confident and adaptable communicator, experienced working with diverse groups in both team-based and international settings
- Organisation: Strong ability to prioritise tasks, manage competing deadlines and maintain accuracy in fast-paced environments
- Teamwork & Leadership: Collaborative team member with experience supporting daily operations and leading group activities with responsibility and initiative
- Technical Skills: Proficient in Microsoft Word, Excel and PowerPoint, with experience using NVivo for qualitative data analysis
Affiliations
- Current Affairs
- Social Justice
- Climate Justice
- The Enviornment
References
References available upon request.
Timeline
Barista
Flat Out Coffee and Coworking Trim
2025.07 - 2026.02
Activity Coordinator
Embassy Summer Malta
2025.06 - 2025.07
Master of Public Policy -
University College Dublin
2025.01 - 2026.01
Erasmus Program - Sociology
University of Malta
2024.02 - 2024.06
Sales Assistant
Centra Athboy
2023.07 - 2025.04
BSc Social Science - Sociology and Social Justice
University College Dublin
2021.01 - 2025.01
Waitress
Coffee Mine Navan
2019.05 - 2022.12