Faye Kelleher
Cork
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Customer Sales Assistant
Mill Grill by Lucianos (Midleton)
Cork
07.2021 - Current
- Greeted customers upon entering the store.
- Answered customer inquiries in a timely and friendly manner.
- Processed customer payments through cash, credit cards, or checks.
- Maintained cleanliness of sales floor and stockroom areas.
- Conducted inventory audits on a regular basis to ensure accuracy of product availability records.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained accurate records of all transactions in the point-of-sale system.
- Handled returns and exchanges according to established procedures.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
Education
QQI Level 5 - Fashion Design And Media
Douglas Street Campus FET
Cork 05-2025
High School Diploma -
Saint Aloysius' College
Cork05-2024
Skills
- Brand awareness
- Industry trends
- Cash handling experience
- Stock management
- Window displays
- Stock replenishment
- Communication
- Good Telephone Etiquette
- Time management
- Customer service
- Written communication
Affiliations
- Passionate about fashion, I have been to Paris Fashion week in 2023 and got to purchase a new bag the next day after Paris Fashion week from my favor brand Balmain
- Travel, I have traveled to Fashion capitals London, New York and Paris (my goal is to experience fashion worldwide)
- Art is one of my favorite hobbies (I have also done Christmas window art for my current employer).
Timeline
Customer Sales Assistant
Mill Grill by Lucianos (Midleton)
07.2021 - Current
QQI Level 5 - Fashion Design And Media
Douglas Street Campus FET
High School Diploma -
Saint Aloysius' College
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