Farhan Tayyab
Galway,County Galway
Summary
Dedicated professional with expertise in customer services excellence and technical equipment operation. Demonstrates proficiency in order processing, staff scheduling, and task prioritisation, ensuring time efficiency and team motivation. Skilled in problem analysis and adherence to Health and Safety regulations, complemented by strong computer literacy and Microsoft Office Suite capabilities. Holds First Aid certification, underscoring commitment to workplace safety. Aspires to leverage skills in a dynamic environment that values innovation and efficiency.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
Work history
Supervisor
TZ Kronberg GmbH
Kronberg, Germany
2023.05 - 2025.11
- Identified potential risks and mitigated through proactive measures.
- Implemented company policies, ensuring high standards of service delivery.
- Resolved customer complaints promptly, increasing customer satisfaction rates.
- Optimised team efficiency by introducing new scheduling practices.
- Improved team efficiency by implementing new scheduling practices.
- Provided constructive feedback to staff for improved performance levels.
Taxi driver
Taxi Zuber Kronberg GmbH
Kronberg, Germany
2021.11 - 2023.05
- Handled high pressure situations during peak hours, maintaining excellent service standards.
- Followed procedures for handling lost items left behind by passengers.
- Ensured timely arrivals for client appointments by utilising advanced navigational skills.
- Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
Volunteer For Integration Course
City Council
Gummersbach, Germany
2019.05 - 2019.07
- Delivered meals to elderly residents, ensured their well-being and comfort.
- Supported organisational tasks, streamlined administrative processes in the community centre.
- Provided companionship to elderly residents through regular visits and conversations.
- Engaged with youth groups, fostered a sense of belonging and camaraderie amongst members.
Fitness Assistant
Akash Gym
Mandibahauddin, Pakistan
2011.01 - 2014.01
- Coordinated client schedules, ensuring efficient use of gym facilities.
- Collaborated with team members to plan and execute health promotion events.
- Demonstrated proper exercise techniques for enhanced personal performance and injury prevention.
- Administered first aid when necessary, prioritising client safety above all else.
Education
German Language B2 + - Languages
Nestor
Gummersbach Germany 2020.05 - 2021.05
Dangerous Goods Regulations Course - Aviation
Aviation & Tourism Institute
Nicosia Cyprus 2016.10 - 2017.04
Aviation English Language Course - Aviation
Aviation & Tourism Institute
Nicosia Cyprus 2017.01 - 2017.04
Intermediate Certification - Political Sciences
Board Of Intermediate & Secondary Education
Faisalabad 2014.08 - 2016.07
Secondary School Certification - Computer Science
Al-Noor Public Secondary School
Mandibahauddin 2001.08 - 2011.07
Skills
- Customer services excellence
- Technical equipment operation
- Order processing
- Staff scheduling
- Task prioritisation
- Team motivation
- Health and Safety regulations
- Problem analysis
- Time efficiency
- Microsoft Office Suite
- First Aid certification
- Computer literacy
Affiliations
- Fitness
- Badminton
- Traveling
Timeline
Supervisor
TZ Kronberg GmbH
2023.05 - 2025.11
Taxi driver
Taxi Zuber Kronberg GmbH
2021.11 - 2023.05
German Language B2 + - Languages
Nestor
2020.05 - 2021.05
Volunteer For Integration Course
City Council
2019.05 - 2019.07
Aviation English Language Course - Aviation
Aviation & Tourism Institute
2017.01 - 2017.04
Dangerous Goods Regulations Course - Aviation
Aviation & Tourism Institute
2016.10 - 2017.04
Intermediate Certification - Political Sciences
Board Of Intermediate & Secondary Education
2014.08 - 2016.07
Fitness Assistant
Akash Gym
2011.01 - 2014.01
Secondary School Certification - Computer Science
Al-Noor Public Secondary School
2001.08 - 2011.07