Faouzi Fouad Kabalaoui
Dublin,Co. Dublin
Summary
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. History building customer loyalty and earning repeat business. Excellent issue resolution and customer service skills.
Overview
1
1
year of professional experience
Work History
Waiter
Mano's Steakhouse
Saar , Bahrain
2023.06 - 2023.08
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Intern
Equilibrium Pilates
Saar , Bahrain
2022.06 - 2022.08
- Conducted client check-in at the reception
- Shadowed manager to broaden knowledge and learn tasks.
- Organised equipment in preparation for specific classes
- Managed social media analytics into excel sheets
- Performed clerical tasks around the facility.
- Sorted, labeled and filed documents by alphabetical order to maintain consistency.
- Assisted in formulating expenditure reports to submit to manager.
Education
Bachelor of Arts - Economics
University College Dublin
Dublin 09/2023 -
Leaving Certificate -
Clongowes Wood College
Clane, Co Kildareundefined
Ibn Khuldoon National School
Skills
- Fluent in Arabic
- ITC
- Proficient in use of Google office workspace and Microsoft Office workspace.
- Table service
- Interpersonal skills
- Efficient under pressure
- Menu memorisation
- Highly responsible and reliable
Accomplishments
- Manual Labor
- Removed and striped down marquees in Phoenix Park, Dublin
- LEADERSHIP
- House Leader
- Responsible for 45 boys including organizing team buildingactivities, cafeteria meals clean up, and setup/teardown of mass
- Vice-Captain of Senior Basketball
- Vice-Captain of Senior Football20232023
Affiliations
Member of a variety of sports teams including football, basketball, rugby, and athletics.
Public Speaking
Member of the debate team.
Languages
English
Fluent
Arabic
Fluent
Timeline
Waiter
Mano's Steakhouse
2023.06 - 2023.08
Intern
Equilibrium Pilates
2022.06 - 2022.08
Bachelor of Arts - Economics
University College Dublin
09/2023 -
Leaving Certificate -
Clongowes Wood College
undefined
Ibn Khuldoon National School
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