Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic

Faizan Abid

Dublin

Summary

Highly motivated and hardworking professional with a Master’s degree in Information Technology and extensive hands-on experience in the pizza industry. Proven ability to work under pressure in busy environments, with strong customer service, food preparation, and operational management skills. Seeking a suitable position to contribute practical expertise, dedication, and teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Papa John’s
04.2024 - 03.2025
  • Managed daily operations including food preparation, customer service, and staff supervision.
  • Oversaw stock control, food ordering, and cash handling.
  • Prepared weekly staff rotas and ensured efficient labour management.
  • Achieved 5-star rating in council visit.
  • Successfully passed NSF inspections twice with scores above 85%.
  • Trained and coached staff for career progression and skill improvement.
  • Implemented efficient cost-control measures to reduce wastage and increase profitability.

Shift Manager

Papa John’s
12.2022 - 04.2024
  • Supervised a team of kitchen and front-of-house staff during shifts.
  • Ensured smooth operations in pizza preparation (dough slapping, topping, cutting, and baking).
  • Provided high-quality customer service, handling orders and resolving complaints promptly.
  • Trained and supported new staff members to maintain service standards.
  • Assisted with stock control, food ordering, and daily reporting.
  • Ensured hygiene, safety, and food quality standards were consistently met.
  • Motivated team members to achieve sales targets and maintain efficiency in peak hours.
  • Coordinated with delivery drivers to ensure timely and accurate deliveries.
  • Balanced shift cash and prepared handover reports for management.
  • Maintained calm and effective service during high-pressure busy periods.

Team Member (Kitchen)

Domino’s
06.2022 - 12.2022
  • Prepared pizzas including dough slapping, topping, and cutting.
  • Handled customer orders and ensured timely service.
  • Dispatching orders and tracking drivers
  • Maintained hygiene and food safety standards in the kitchen.

Education

Master of Information Technology -

University of The Punjab
01-2016

Skills

  • Pizza preparation (slapping, topping, cutting)
  • Customer order handling and complaint resolution
  • Stock management and food ordering
  • Labour scheduling and rota planning
  • Cash handling and daily reporting
  • Food hygiene and safety compliance (NSF passed with 85%)
  • Team training, supervision, and motivation
  • Cost control and waste reduction
  • Strong communication and leadership skills
  • Ability to work effectively under pressure in busy environments

Certification

Level 2 Certification in Health and Saftey.

RoC and ARoC Certification by Papa Jhons.

7 bands in English linguistic test IELTS.

Accomplishments

  • Passed NSF audits twice with more than 85% score as Manager.
  • Earned 5 stars in council inspection during management role.
  • Successfully led teams during peak busy hours with high service quality.

Languages

English
Hindi
Punjabi

References

Available on request.

Timeline

Manager

Papa John’s
04.2024 - 03.2025

Shift Manager

Papa John’s
12.2022 - 04.2024

Team Member (Kitchen)

Domino’s
06.2022 - 12.2022

Master of Information Technology -

University of The Punjab

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Faizan Abid