Fahad Jelani
Galway,Ireland
Summary
Dedicated professional with a strong foundation in customer service and cash handling proficiency. Demonstrates effective multitasking and patience under pressure, ensuring smooth money transactions and store maintenance awareness. Possesses basic mathematics skills essential for accurate cash handling and financial operations. Committed to enhancing customer satisfaction through exceptional service delivery.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Shop assistant
COPE Galway
Galway, County Galway
01.2025 - Current
- Handled cash register efficiently, ensuring accurate transactions.
- Collaborated effectively with team members during busy periods.
- Assisted in inventory counts, maintaining accurate records.
- Accepted card, cash and cheque payments in POS register system.
- Totalled bills using maths skills and maintained accurate till count.
Shop assistant
Saint Vincent de Paul
Greystones, County Wicklow
08.2024 - 10.2024
- Improved product visibility with strategic shelf arrangements.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Assisted customers in finding desired items to enhance their shopping experience.
- Managed stock levels on shop floor for continuous product availability.
- Collaborated effectively with team members during busy periods.
- Conducted price checks at request of customers for clear communication on cost.
Customer service representative
Jilani Glass and Plywoods
Timergara, Pakistan
09.2021 - 04.2023
- Ensured smooth running of operations with timely preparation of reports.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Assisted customers in making informed decisions by providing detailed product information.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
Education
Bachelor of Arts - English Linguistics
National University of Modern Languages
09.2017 - 06.2021
Skills
- Store maintenance awareness
- Effective multitasking
- Basic mathematics
- Cash handling proficiency
- Money transactions
- Patience under pressure
- Cash handling
- Customer Service
Timeline
Shop assistant
COPE Galway
01.2025 - Current
Shop assistant
Saint Vincent de Paul
08.2024 - 10.2024
Customer service representative
Jilani Glass and Plywoods
09.2021 - 04.2023
Bachelor of Arts - English Linguistics
National University of Modern Languages
09.2017 - 06.2021
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