Fahad Ghazai Al-Mutairi
Riyadh
Summary
Experienced Datacenter Operations Manager with over 10 years of expertise in application operations, system performance management, and cross-functional collaboration. Demonstrated leadership in leading technical application teams and optimizing performance for critical systems such as core banking infrastructure, payment processing, and government integrations. Proficient in managing the entire life cycle of these systems, from implementation to maintenance. Proven track record in aligning IT strategies with business objectives, managing vendors effectively, and ensuring compliance with organizational standards and security policies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
MANAGER DATACENTER OPERATIONS
QNB KSA
10.2024 - Current
- Oversee two on-premises data centers (primary & DR), ensuring 99.99% uptime and strict compliance with Saudi Central Bank regulations.
- Manage core banking systems (AS400 IPM Power 8) and payment infrastructure (Gtexchange for SARIE RTGS, Enterprise Payment Hub for SWIFT messaging).
- Oversee Tanfeeth B2B (TWG) from ONFTECH Solutions, enabling secure integration between banks and government entities.
- Lead cost-saving initiatives, successfully migrating applications from physical servers to VMs, reducing operational expenses.
- Administer Autosys Scheduler, optimizing job automation and workflow efficiency.
- Enhance disaster recovery readiness, implementing stronger failover and business continuity measures.
- Drive technology upgrade projects, ensuring improved performance, security, and operational efficiency.
- Collaborate with headquarters IT teams, ensuring alignment with global banking technology standards.
Specialist Data Center Automation Management
Banque Saudi Fransi
01.2017 - 10.2024
- Delivered annual cost savings through successful implementation of automation infrastructure projects
- Effectively utilizing project management tools to meticulously plan, execute, and monitor projects, ensuring successful outcomes
- Managed the migration of over 10,000 batch jobs as a key team member
- Key team member who successfully led the implementation of Core releases #1 and #2
- Implemented Control-M Batch management for efficient batch setup to align with IT objectives
- Played a key role in developing and implementing disaster recovery and business continuity strategies to ensure seamless operations during crisis situations
- Managed corporate IT security by leading vulnerability remediation programs and ensuring overall security
- Enhanced customer satisfaction by spearheading skills development initiatives for
- Organized and led a national IT leadership workshop to enhance knowledge sharing among diverse teams
- Establish and nurture partnerships with IT vendors to optimize third-party support processes
- Providing round-the-clock support for all production issues to ensure seamless operations
Computer Operator - Datacenter and Command Center
Banque Saudi Fransi
02.2014 - 01.2017
- I worked as an operator and monitor of the Enterprise Workload Scheduler ($Universe and One Automation CA) for batch processing to ensure batch completion with the desired SLA
- Managed daily IT operations, including data center infrastructure (network, servers, databases, storage, IP telephony, conference systems, backups, UPS,etc.) and cloud infrastructure
- Managed effectiveness of security solutions, including firewalls, anti-virus solutions, client VPNs into the data center, and intrusion detection systems
- Participated in implementing, backup, and roll-back plans for application support changes
- Send written email notifications to management, lines of business, business units, etc., in the event of an outage or production batch
- Responsible for preparing a daily report for the management
- And escalate issues where appropriate
- Consulted with colleagues on solutions and solving complex problems
- Provided first-line application support for complex internally and externally developed applications
Education
Master's Degree - E-Business
King Saud University
06-2022
Bachelor's Degree - Business Administration
King Faisal University
01-2019
Diploma - Information Technology System Support
Jubail Industry College
01.2013
Skills
- Project Management
- Waterfall
- Agile
- Software Development Life Cycle (SDLC)
- ITIL
- Extract Load Transform (ETL)
- Enterprise Workload Scheduler (Control-M)
- Relational Database Systems
- Networks
- Storage
- Backup
- Data Centers
- Cloud Concepts
- UNIX/LINUX Shell
- SQL
- Python
Certification
- Master Certified (SMC) Scrum, 01/2017
- IT Project Management, 01/2018
- Control-M, 01/2019
Recommendation
Sayed Mubarak, Manager Technology Risk at BSF, # 050 995 7073
Timeline
MANAGER DATACENTER OPERATIONS
QNB KSA
10.2024 - Current
Specialist Data Center Automation Management
Banque Saudi Fransi
01.2017 - 10.2024
Computer Operator - Datacenter and Command Center
Banque Saudi Fransi
02.2014 - 01.2017
Diploma - Information Technology System Support
Jubail Industry College
Master's Degree - E-Business
King Saud University
Bachelor's Degree - Business Administration
King Faisal University
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