Fabiana Matei
Birmingham,West Midlands
Summary
Experienced in customer engagement and sales with focus on delivering tailored solutions to clients. Consistently achieve targets through strong communication skills and deep understanding of customer needs. Skilled in building lasting relationships to drive repeat business and enhance overall satisfaction.
Overview
2
2
years of professional experience
4045
4045
years of post-secondary education
Work History
Sales Advisor
Scottish Power
Birmingham
01.2025 - Current
- Engaging with customers to promote and sell energy plans tailored to their needs.
- Providing expert advice on tariffs, renewable energy solutions, and cost - saving options.
- Handling customer inquiries, resolving issues, and ensuring a positive experience.
- Meeting and exceeding sales targets through proactive sutomer engagement.
Team Member
Five Guys
Birmingham
09.2023 - Current
- Managed cash register transactions for accurate record keeping.
- Restocking ingredients and supplies to keep the workflow smooth.
- Following food safety and hygiene protocols to ensure a safe environment.
- Maintained high standards of service om fast pace dining settings.
Sales Assistant
Season Tailors
Birmingham
05.2023 - 10.2023
- Assisting customers with fabric selection, style choices, and measurements for tailored garments.
- Providing excellent customer service by answering queries, and offering fashion advice.
- Managing inventory, restocking materials, and ensuring orders are completed on time.
Education
NVQ Level 3 - Travel and Tourism
Cadbury Sixth College
GCSEs - English and Maths
Queensbridge School
Skills
- Excellent communication
- Time Management
- Customer relations
- Product knowledge
- Merchandising & Store Presentation
- Target oriented goals
- Time efficiency
- Quality Assurance
Timeline
Sales Advisor
Scottish Power
01.2025 - Current
Team Member
Five Guys
09.2023 - Current
Sales Assistant
Season Tailors
05.2023 - 10.2023
NVQ Level 3 - Travel and Tourism
Cadbury Sixth College
GCSEs - English and Maths
Queensbridge School
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