Eve Lunn
Dublin
Summary
Ambitious and results-driven individual with 5+ years of sales & marketing experience in the tech sector. Expertise in strategic outbound messaging, prospecting, lead qualification, persuasion, objection-handling, and solution-selling to drive pipeline growth. Fluent in French and Spanish, enhancing communication and outreach capabilities. Demonstrated ability to thrive in fast-paced environments and manage multiple accounts, supported by a successful freelance portfolio. Strong technical knowledge with extensive CRM experience and a keen understanding of competitive landscapes, complimented by excellent research skills and a thirst for knowledge. Eager to drive growth by leveraging my skills, experience, and outgoing personality to build strong client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Founding Director
Spiritus Mundi Solutions
Remote
01.2024 - Current
- Established a freelance digital marketing and language services business, including independently developing an SEO-optimized website and social media presence to establish a client base.
- Proactively acquired and managed a client portfolio, delivering diverse projects while maintaining strong client relationships, and ensuring timely, high-quality project completion.
Associate Product Marketing Manager Intern
Google
London
06.2024 - 09.2024
- Conducted extensive research on YouTube ads and competitor marketing strategies in the video advertising landscape to identify market opportunities and areas for AI-driven automation to enhance marketing efficiency.
- Leveraged knowledge of AI technology to create informed proposals for scalable, AI-powered marketing solutions to engage all levels of marketing management, and drive pipeline growth.
- Collaborated with Product Marketing Managers on 2025 planning, leveraging market trend analysis to build persuasive value proposition and generate actionable insights.
- Prepared and delivered presentations to EMEA YouTube Ads Marketing team and senior EMEA marketing leadership, communicating research findings, and project outcomes.
- Developed and presented proposals for improving intern programming, including budget estimates.
Freelance AI Marketing Strategist
Cubis Systems
Remote
02.2024 - 04.2024
- Built an extensive knowledge base in AI and machine learning applications in marketing automation.
- Analyzed market trends and buyer behavior to inform data-driven marketing strategies, and identify AI application areas to improve customer acquisition, retention, lead generation, sales conversions, and ROI..
- Developed and presented written proposals for machine learning integrations to automate customer segmentation, personalised content marketing, and technical support.u
Freelance Digital Marketing Specialist
Shapes of Grief
Remote
09.2023 - 12.2023
- Managed digital marketing campaigns across social media platforms, using performance metrics data to inform content marketing efforts, and enhance brand visibility, resulting in a 9% increase in page visits.
- Implemented strategic social media audits to refine brand messaging, and transformed content strategy and creation to incorporate multimedia and audience narratives, resulting in a 28% increase in followers and a 38% increase in engagement.
Sales Team Leader
Breakthrough Maths
Remote
01.2023 - 05.2023
- Led and motivated a team of 6 sales agents in strategic outbound prospecting and customer engagement, facilitating a significant pipeline growth and scaling the startup by 300%, from 500 paying customers in January to over 1,500 in May 2023.
- Assumed responsibility for high-priority sales calls, escalated customer complaints, and conducted follow-up and sales calls during peak periods to ensure consistent conversions and high-quality customer service.
- Provided detailed EOD reports and analysed sales data to identify trends and process inefficiencies to optimise sales strategies, boost team productivity, and maintain high levels of customer satisfaction.
- Provided ongoing training and coaching to sales agents, improving their sales skills and performance.
Senior Sales Agent
AT Innovative Management
Sligo
09.2022 - 12.2022
- Led, motivated, and mentored a team of 30+ outbound sales agents to achieve daily, weekly, and monthly sales and conversion targets, contributing to an 18% sales growth and 14% conversion rate increase within 3 months.
- Provided ongoing training and development to sales agents on product knowledge, strategic prospecting and sales techniques, and customer service, and trained 45 new staff on product, CRM, and sales processes.
- Monitored agent calls and sales dashboards and analysed data to improve processes and provide tailored one-on-one coaching to enhance agent performance and compliance.
Marketing Coordinator
Breakthrough Maths
Remote
03.2022 - 09.2022
- Led content creation initiatives across a team of 5, developing detailed workflow management plans to streamline marketing workflows, and executed integrated cross-channel campaigns to drive brand awareness, consideration, and conversions
- Analysed market trends, social media performance metrics, and sales data to refine marketing strategies, resulting in an average increase of 20% in cross-platform social media engagement.
- Leveraged insights from market research and trends and conducted keyword research to produce evergreen and topical SEO-optimised blogs and email marketing content, driving a 15% increase in page authority.
- Pioneered data-driven email marketing initiatives, implementing strategic customer segmentation to boost subscriber engagement, achieving an average open rate of 48% and CTR of 5% CTR.
- Planned and scheduled 13 months of integrated content to ensure 4 months of content distribution in advance.
Sales Agent
AT Innovative Management
Sligo
01.2022 - 09.2022
- Accelerated sales growth through strategic outbound prospecting and relationship building, consistently exceeding monthly qualification, pipeline, and sales targets, offering high-quality customer service, and earning "Employee of the Month" twice.
- Analysed customer requirements through cold calling and targeted prospecting, effectively communicated value propositions, delivered tailored customer solutions, and closed deals through strategic negotiation and persuasion while adhering to compliance standards and maintaining and updating accurate records in CRM.
- Achieved consistently high customer feedback scores by providing meticulous service and demonstrating a comprehensive understanding of product offerings.
Education
Bachelor of Arts - Applied Language And Translation Studies
Dublin City University
Dublin, Ireland04-2025
Professional Diploma - Digital Marketing
Digital Marketing Institute
Remote, Ireland03-2024
Skills
- Active listening
- Adaptability
- AI literacy
- Campaign Management
- Cold calling
- CRM management
- Customer service
- Data analysis
- Lead qualification
- Market research
- Objection handling
- Problem solving
- Product knowledge
- Prospecting
- Relationship building
- Sales process
- Solution Selling
- Storytelling
- Teamwork
- Technical knowledge
- Time management
- Upselling
Languages
English
First Language
French
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
Certification
- Udemy Certificate in The Complete B2B Sales Course: Lead Generation to Closing
- Google Professional Certificate in Digital Marketing
- Google Marketing Expert Journey (MEJ) Advanced Certification
- Google Digital Academy Ads Certifications (Display, Search, Video, AI-Powered Performance)
- Hubspot Academy Certifications (Digital Marketing, Sales Management, SEO I, SEO II)
- Google Career Certificates in Introduction to Artificial Intelligence & Machine Learning
- Google Cloud Skills Boost Introduction to Generative AI Learning Path (Prompt Design in Vertex AI, Responsible AI, Introduction to GenAI & LLMs)
Affiliations
- Volunteer as a Speech & Drama Teacher at Louise Coffey School of Speech & Drama in Raheny, Dublin. Associate of the Irish Board of Speech and Drama, and member of the Speech and Drama Teachers of Ireland
- Associate of the Irish Board of Speech & Drama and member of Speech & Drama Teachers of Ireland.
Timeline
Associate Product Marketing Manager Intern
Google
06.2024 - 09.2024
Freelance AI Marketing Strategist
Cubis Systems
02.2024 - 04.2024
Founding Director
Spiritus Mundi Solutions
01.2024 - Current
Freelance Digital Marketing Specialist
Shapes of Grief
09.2023 - 12.2023
Sales Team Leader
Breakthrough Maths
01.2023 - 05.2023
Senior Sales Agent
AT Innovative Management
09.2022 - 12.2022
Marketing Coordinator
Breakthrough Maths
03.2022 - 09.2022
Sales Agent
AT Innovative Management
01.2022 - 09.2022
Bachelor of Arts - Applied Language And Translation Studies
Dublin City University
Professional Diploma - Digital Marketing
Digital Marketing Institute
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