Eve Izeko
Clondalkin,Ireland
Summary
Enthusiastic and reliable customer service professional with experience in fast-paced retail and customer-focused environments, including Cornmarket, McDonald’s, and Just Eat. Proven ability to multitask, communicate clearly, and maintain high standards of cleanliness and efficiency. Strong team player with a can-do attitude and a passion for creating exceptional customer experiences. Adaptable to varied shifts and always eager to learn and take on new challenges.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Customer Service Advisor
Just Eat
, Dublin
07.2024 - 09.2024
- Assisted customers and restaurant partners via phone, live chat, and email, resolving queries related to orders, refunds, and vouchers.
- Managed platforms like Zendesk and Talkdesk to track and resolve customer issues efficiently.
Customer Service Tax Return Internship
Cornmarket
, Dublin
01.2024 - 05.2024
- Assisted customers via phone and email with tax return inquiries, ensuring timely resolution.
- Processed tax returns, amendments, and client documentation for Revenue uploads using AS400, SAGE, and Microsoft Office.
- Managed policy preparations, cancellations, and client communications for PAYE, CGT, and Income tax returns.
Crew Member
McDonald's
Clondalkin
01.2019 - 12.2023
- Provided friendly, efficient service and supported store operations across multiple shifts.
- Maintained high hygiene standards, assisted with food prep, and trained new team members.
Education
BBS - International Business
Technological University of Dublin
09.2021 - 04.2025
Leaving Certificate - undefined
St. Joseph's College
01.2015 - 01.2021
Skills
- Customer Service Excellence
- Till Operation & Cash Handling
- Stock Replenishment & Rotation
- Teamwork & Shift Flexibility
- Cleanliness & Hygiene Standards
- Technical Tools: Microsoft Office
- Multitasking & Time Management
- Problem Solving in High-Pressure Environments
Accomplishments
- Member of Secondary School Basketball Team – Developed teamwork, leadership & discipline.
- Class Representative & Student Ambassador – Promoted student engagement and organized events.
- GAISCE Bronze Award – Completed community, skills, and physical challenges.
Certification
- Google Digital Marketing
- Full Irish Driving Licence
References
- Gavin Phelan, Just Eat, Gavin.Phelan@cornmarket.ie, 014084007
- Elizabeth Downes, TU Dublin, elizabeth.downes@tudublin.ie, +353 1 2207520
Timeline
Customer Service Advisor
Just Eat
07.2024 - 09.2024
Customer Service Tax Return Internship
Cornmarket
01.2024 - 05.2024
BBS - International Business
Technological University of Dublin
09.2021 - 04.2025
Crew Member
McDonald's
01.2019 - 12.2023
Leaving Certificate - undefined
St. Joseph's College
01.2015 - 01.2021
Similar Profiles
George OliverGeorge Oliver
Field Partnership Manager at Just EatField Partnership Manager at Just Eat
Daniella HansDaniella Hans
Field Sales Executive at Just EatField Sales Executive at Just Eat
Jean Michel ValJean Michel Val
Courier delivery driver at Just EatCourier delivery driver at Just Eat
Nikita Ivan BanakhovskyyNikita Ivan Banakhovskyy
Pizza Delivery Driver at Just EatPizza Delivery Driver at Just Eat
Annafel AltilleroAnnafel Altillero
Haematology/Oncology Inpatient Ward Staff Nurse at St. James's HospitalHaematology/Oncology Inpatient Ward Staff Nurse at St. James's Hospital